Client Onboarding and Service Talent Enablement Training Senior Associate
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 71250 - 104000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
Are you passionate about empowering employees and driving business success through innovative learning solutions Join our dynamic team where your expertise in learning development will shape the future of our workforce. Were seeking a forward-thinking professional who thrives in fast-paced environments and is committed to delivering impactful training experiences that elevate performance across the organization.
Job Summary
As a Client Onboarding and Service Talent Enablement Training Senior Associate within JPMorgan Chase you will play a pivotal role in designing delivering and evaluating high-quality training programs that enhance employee skills and productivity. Collaborating with business leaders and subject matter experts youll create engaging learning interventions tailored to diverse needs ensuring measurable business outcomes. Your meticulous attention to detail strong project management skills and proficiency with leading content development tools will drive the success of our learning initiatives. If youre an effective communicator strategic thinker and passionate about continuous improvement we invite you to help us build a culture of excellence and growth.
Job Responsibilities
- Enhance employee skills performance and productivity by implementing innovative learning interventions.
- Collaborate with business stakeholders subject matter experts and learning professionals to design and deliver effective training solutions that drive measurable business outcomes.
- Consult with internal stakeholders to assess needs provide recommendations and develop learning products aimed at improving employee performance.
- Ensure consistency and quality in the learning development process by adhering to established standard operating procedures and controls.
- Evaluate participants comprehension of course content and adjust instructional approaches to meet diverse learning needs.
- Exhibit meticulous attention to detail in the development and publication of learning solutions maintaining high standards of content accuracy and quality.
- Oversee program administration during pilot phases and specific project stages ensuring smooth execution and effective management.
Required Qualifications Capabilities and Skills
- Minimum of 5 years experience in learning development needs assessment and performance consulting.
- Demonstrated success in managing multiple programs and projects concurrently.
- Proven ability to excel in a fast-paced environment effectively adapting to shifting priorities and rapid changes.
- Strong work ethic reliability and attention to detail with a high degree of self-discipline and accountability.
- Effective collaborator and team player particularly in virtual and remote work settings.
- Exceptional written and verbal communication skills with the ability to engage and influence employees at all organizational levels.
- Advanced analytical and decision-making skills complemented by innovative and strategic thinking.
Proficiency in content development software such as Articulate 360 Camtasia Photoshop Illustrator Vyond as well as the Microsoft Office Suite.
Preferred Qualifications Capabilities and Skills
- Experience in financial services or a related industry.
- Advanced certifications in learning and development instructional design or related disciplines.
- Familiarity with adult learning principles and modern instructional methodologies.
- Experience with data-driven evaluation of learning effectiveness and impact.
- Bachelors degree or equivalent in business financial services human resources learning and development education or a related field.
Required Experience:
Senior IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
