Enterprise Applications Support Analyst

Denver, CO - USA

Monthly Salary: $ 95000 - 110000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Enterprise Applications Support Analyst

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the worlds most innovative companies. We are an award-winning industry leader in building owning and operating highly efficient cost-effective wholesale colocation and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability security connectivity and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

STACK is seeking a detail-oriented Enterprise Applications Support Analyst to support the Business Systems Manager and primarily ensure the effective operation of our Procore construction management platform. This role is instrumental in assisting with system administration user support data analysis and compliance documentation. The successful candidate will play a vital part in maintaining smooth daily operations while helping execute larger system initiatives.

This position requires strong organizational skills technical aptitude and the ability to collaborate across finance development and construction teams.

System Administration and Support

Assist with the daily administration of the Procore platform including but not limited to configuration updates user account setup and permissions management.
Monitor system performance and escalate technical issues to the Business Systems Manager as needed.
Provide first-line support to users resolving common issues and escalating complex cases.

Training and User Enablement

Develop user guides quick reference materials and onboarding documentation to improve adoption and proficiency.
Assist in delivering training sessions and workshops for employees across different departments.
Track user feedback and identify areas where additional training or resources may be needed.

Data Analysis and Reporting

Collect and prepare data for analytics frameworks under the guidance of the Business Systems Manager.
Generate routine performance financial and efficiency reports for cross-functional stakeholders.
Ensure data integrity and consistency across the platform.

Integration and Enhancements

Collaborate with cross-functional teams to support integration projects and system enhancements.
Perform testing and validation of new features before deployment.
Document processes and outcomes from system updates or integration initiatives.

Risk Management and Documentation

Assist in gathering system data to support risk assessments and identify issues affecting enterprise applications.
Help maintain and regularly update documentation for system operations changes and enhancements

THE DETAILS:

Location: Denver CO in office 3 days a week
Travel: 10%
Compensation: $95000 - $110000 target bonus
Benefits: Healthcare Dental Care Vision Insurance Life Insurance Paid Time Off Paid Leave Programs
Must be eligible to work in the United States
Must pass comprehensive background screening

MUST-HAVE QUALIFICATIONS:

Bachelors degree in Information Systems Business Administration or a related field (or equivalent experience).
2-5 years of hands-on experience with Procore or similar construction/project management platforms
2-5 years of experience with NetSuite and/or PowerBI strongly preferred.
Hands-on expertise with IT Service Management (ITSM) frameworks and tools (e.g. ITIL ServiceNow Jira Service Management Freshservice) including incident problem and change management best practices a bonus.
Highly proficient in MS Excel MS Word and MS PowerPoint

THIS MIGHT BE RIGHT FOR YOU IF:

You are the kind of person who listens first and makes others feel supported by delivering clear timely help.
You are motivated by solving problems and finding better ways to do things always with an eye for detail.
You are confident communicating with different teams whether thats writing documentation or leading a quick training session.
You are excited to collaborate across departments and enjoy being the bridge that keeps people and systems working together smoothly.
You are curious and open to learning new technologies you see change as an opportunity not a hurdle.
You do take ownership of your work follow through on commitments and celebrate team successes.
You do not hesitate to ask questions raise red flags or suggest improvements when something doesnt look right.

WHY STACK

We offer a competitive compensation package with strong benefits including medical dental and vision insurance a 401K program flexible spending accounts even a cell phone subsidy.
We foster a culture of appreciation including peer-to-peer recognition and rewards programs.
Fun is part of our DNA with events game nights happy hours and barbecues.
Were growing this is a great time to join and make an impact!

Please submit your application no later than November 7 2025.

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Note to external agencies: we are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to stack infrastructure will not be accepted or considered as a submission without a signed agreement in place.

Required Experience:

Enterprise Applications Support AnalystTHE COMPANY:STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the worlds most innovative companies. We are an award-winning industry leader in building owning and operating highly efficient cost-effective wholesale colocation and cloud data ...