Operations Associate Trade Finance TM Fulfillment

As an Associate in the Treasury Management Fulfillment organization within Commercial Bank you will be part of the Standby Letter of Credit Operations team within the Trade Finance organization. This team is responsible for the end-to-end execution of core activities supporting Standby Letter of Credit Operations including managing front office interactions.

As an Associate within the Commercial Banks Treasury Management Fulfillment - Trade Finance organization your team will be responsible for the end-to-end execution of core activities supporting the Trade Finance suite of products. This teams core responsibility is managing the end-to-end execution of Standby Letters of Credit including the management of front office activities. Interested applicants should expect to work in a dynamic environment that bridges international business baking operations and risk management. This position involves supporting global trade transactions by reviewing and processing Standby Letters of Credit and related instruments while ensuring compliance with regulatory and internal addition applicants should expect to service clients who transact with both domestic and international parties. Due to the regulatory financial and operational risks associated with letters of credit this is a fast-paced back-office operational environment. Candidates should demonstrate a high degree of ownership attention to detail critical thinking and risk management in executing daily and monthly tasks. This opportunity offers exposure to international markets practical problem solving and the chance to build expertise in financial products that drive global commerce.

Duties and Responsibilities:

• Manage front office operational activities including; receiving processing and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing

• Support the Letter of Credit process including; issuance amendments discrepancies documents and payments.

• Assist the Standby Letter of Credit team with discovery calls

• Conduct quality assurance and general system testing

• Prepare metric reports for internal audit accounting regulatory counterparty risk teams and external/partner banks

• Review and confirm compliance with Trade Finance Services controls

• Develop and manage business artifacts including; desktop procedures job aids checklists and other departmental resources or training materials

• Liaise with Value Chain partners such as; Product Intent Tech Legal support of Trade Finance transactions

• Monitor core system performance report and escalate outages and manage remediation efforts

• Provide support for ad hoc organizational projects

• Actively participate in ongoing SBLC training

The ideal candidate will:

• Have a risk management and control focus with a high level of personal accountability and ownership of their role.

• Excellent communication and interpersonal skills to interact effectively with Internal/External clients.

• Highly motivated professional possessing strong analytical thinking problem solving skills and attention to detail.

• An interest and/or fungible skills in machine learning robotic process automation and application improvement.

• Demonstrate aptitude to question current procedures with a focus on continuous process improvement.

• Ability to respectfully challenge make decisions and handle multiple projects or deadlines in a fast-paced environment.

• Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600) Standby Letters of Credit (ISP98) Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)

Basic Qualifications:

• High School Diploma GED or equivalent certification

• At least 1 year of Commercial banking experience

• At least 1 year of experience in a back-office operational environment

Preferred Qualifications:

• Bachelors Degree or Military experience

• 2 years of experience in Trade Finance

• 2 years of International Banking or Trade experience

• Documentary Credit Specialist (CDCS) certification

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

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The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).