Package Center Manager
Package Center Manager
Posted on :
25-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
$ 48000 - 55167
Vacancy
1 Vacancy
Posted on :
25-09-2025
Job Description
Position Summary
We are a well-established organization within Carolina Housing that operates multiple package center locations on campus providing essential mail services to over 8600 on-campus residents. Our Package Centers handle a substantial volume of packages and letters annually relying on a dedicated team of student and temporary staff. As we continue to grow and innovate we are seeking skilled and autonomous Package Center Managers to oversee and optimize our mail operations. The Package Center Manager plays a pivotal role in coordinating and supervising activities similar to a post office. This position is responsible for managing the handling receiving storing and distributing of all types of US mail external carriers and interdepartmental correspondence for our on-campus residents. The Package Center Manager will serve as the sole supervisor of the Package Center and act as a backup for the Assistant Director for Package Operations overseeing all residential mail services on campus. Responsibilities: * Independently manage and supervise the Package Center Operations ensuring efficient handling of over 170000 packages and 110000 letters annually. * Lead and mentor a team of 40 student employees and seasonal temporary staff providing guidance training and support to maintain high-quality service standards. * Prioritize communication with residents on all mail-related matters addressing their concerns promptly and professionally. * Create work schedules for student and temporary staff to optimize coverage and service levels. * Act as the Facility OS Package Software Administrator ensuring seamless operations and compliance with Federal Mail Regulations. * Facilitate comprehensive training programs for student temporary and professional staff including adherence to Federal Mail guidelines fire safety and Environmental Health and Safety standards. * Collaborate with housekeeping external carriers and facilities to streamline operations and enhance efficiency. * Maintain accurate accounting and inventory records. * Oversee the hiring process for student and seasonal temporary staff ensuring a capable and motivated workforce. * Summer duties may include the continued management of a Package Center assisting with the management of summer conference and guest housing or other functions as needed. Join our team and contribute to a vital aspect of campus life by providing exceptional mail and package services to our on-campus residents. Apply now and be part of our journey to maintain excellence in package center operations. The Package Center Manager will report directly to the Assistant Director of Conference and Guest Services fostering a collaborative and supportive working environment.
Required Qualifications Competencies And Experience
Strong Verbal and Written Communication Skills: Effective communication is essential for managing a diverse team interacting with residents and collaborating with various stakeholders. The Package Center Manager must be adept at conveying information clearly resolving issues diplomatically and fostering a positive work environment through open and transparent communication. Demonstrated Ability to Learn New Software Systems Quickly: As the Facility OS Package Software Administrator the Package Center Manager will be responsible for optimizing operations using the software. The selected candidate must demonstrate the ability to learn new software systems rapidly and leverage their capabilities to enhance efficiency and accuracy. Prior Customer Service Experience: Customer service lies at the core of our package center operations. The Package Center Manager must have prior experience in delivering exceptional customer service addressing concerns and ensuring a positive customer experience. Demonstrated Effective Decision-Making Skills: As the sole supervisor of the Package Center the Manager will face various challenges and decisions on a daily basis. The Package Center Manager must demonstrate strong decision-making skills as they are essential to ensure efficient operations and maintain a positive work environment. These qualifications are crucial in ensuring the Package Center Manager can effectively lead the team maintain smooth operations and provide the highest level of service to our residents and stakeholders.
Preferred Qualifications Competencies And Experience
* Demonstrated experience in supervising teams with strong leadership and communication skills. * Familiarity with mail regulations particularly Federal Mail guidelines and their practical application. * Proficiency in using package tracking software and other relevant tools. * Strong organizational skills and attention to detail. * Ability to adapt to changing operational needs and handle high-volume environments. * Experience with the Facility OS operating system. * Experience in Microsoft Office Suite (including Word Excel and PowerPoint). * Experience using StarRez Reservation/Booking Software. * Excellent customer service skills initiative problem-solving skills and a strong work ethic. * Knowledge of business arithmetic and meticulously accurate details.
Work Schedule
Monday Friday 9:00am 6:00pm; occasional evening and weekend work may be required.
We are a well-established organization within Carolina Housing that operates multiple package center locations on campus providing essential mail services to over 8600 on-campus residents. Our Package Centers handle a substantial volume of packages and letters annually relying on a dedicated team of student and temporary staff. As we continue to grow and innovate we are seeking skilled and autonomous Package Center Managers to oversee and optimize our mail operations. The Package Center Manager plays a pivotal role in coordinating and supervising activities similar to a post office. This position is responsible for managing the handling receiving storing and distributing of all types of US mail external carriers and interdepartmental correspondence for our on-campus residents. The Package Center Manager will serve as the sole supervisor of the Package Center and act as a backup for the Assistant Director for Package Operations overseeing all residential mail services on campus. Responsibilities: * Independently manage and supervise the Package Center Operations ensuring efficient handling of over 170000 packages and 110000 letters annually. * Lead and mentor a team of 40 student employees and seasonal temporary staff providing guidance training and support to maintain high-quality service standards. * Prioritize communication with residents on all mail-related matters addressing their concerns promptly and professionally. * Create work schedules for student and temporary staff to optimize coverage and service levels. * Act as the Facility OS Package Software Administrator ensuring seamless operations and compliance with Federal Mail Regulations. * Facilitate comprehensive training programs for student temporary and professional staff including adherence to Federal Mail guidelines fire safety and Environmental Health and Safety standards. * Collaborate with housekeeping external carriers and facilities to streamline operations and enhance efficiency. * Maintain accurate accounting and inventory records. * Oversee the hiring process for student and seasonal temporary staff ensuring a capable and motivated workforce. * Summer duties may include the continued management of a Package Center assisting with the management of summer conference and guest housing or other functions as needed. Join our team and contribute to a vital aspect of campus life by providing exceptional mail and package services to our on-campus residents. Apply now and be part of our journey to maintain excellence in package center operations. The Package Center Manager will report directly to the Assistant Director of Conference and Guest Services fostering a collaborative and supportive working environment.
Required Qualifications Competencies And Experience
Strong Verbal and Written Communication Skills: Effective communication is essential for managing a diverse team interacting with residents and collaborating with various stakeholders. The Package Center Manager must be adept at conveying information clearly resolving issues diplomatically and fostering a positive work environment through open and transparent communication. Demonstrated Ability to Learn New Software Systems Quickly: As the Facility OS Package Software Administrator the Package Center Manager will be responsible for optimizing operations using the software. The selected candidate must demonstrate the ability to learn new software systems rapidly and leverage their capabilities to enhance efficiency and accuracy. Prior Customer Service Experience: Customer service lies at the core of our package center operations. The Package Center Manager must have prior experience in delivering exceptional customer service addressing concerns and ensuring a positive customer experience. Demonstrated Effective Decision-Making Skills: As the sole supervisor of the Package Center the Manager will face various challenges and decisions on a daily basis. The Package Center Manager must demonstrate strong decision-making skills as they are essential to ensure efficient operations and maintain a positive work environment. These qualifications are crucial in ensuring the Package Center Manager can effectively lead the team maintain smooth operations and provide the highest level of service to our residents and stakeholders.
Preferred Qualifications Competencies And Experience
* Demonstrated experience in supervising teams with strong leadership and communication skills. * Familiarity with mail regulations particularly Federal Mail guidelines and their practical application. * Proficiency in using package tracking software and other relevant tools. * Strong organizational skills and attention to detail. * Ability to adapt to changing operational needs and handle high-volume environments. * Experience with the Facility OS operating system. * Experience in Microsoft Office Suite (including Word Excel and PowerPoint). * Experience using StarRez Reservation/Booking Software. * Excellent customer service skills initiative problem-solving skills and a strong work ethic. * Knowledge of business arithmetic and meticulously accurate details.
Work Schedule
Monday Friday 9:00am 6:00pm; occasional evening and weekend work may be required.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
