Business Continuity Associate Analyst

Pay Range:

Please emailif you are a candidate seeking a reasonable accommodation for the application and/or interview process.

At BCBSRI our greatest resource is our people.

We come from varying backgrounds different cultures and unique experiences. We are hard-working caring and creative individuals who collaborate support one another and grow together. Passion empathy and understanding are at the forefront of everything we donot just for our members but for our employees as well.

We recognize that to do your best work you have to be your best self.
Its why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health dental and vision insurance as well as programs that support your mental health and well-being. We pay competitively offer bonuses and investment plans and are committed to growing and developing our employees.

Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where youre at in the organization youre an integral part of our team and your input thoughts and ideas are valued.

Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.

Were dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality affordable and equitable care. To further improve the health and well-being of our fellow Rhode Islanders we regularly roll up our sleeves and get to work (literally) in communities all across the statebuilding homes working in food pantries revitalizing community centers and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can our associates receive additional paid time to volunteer.

What you will do:

• Administer the operational and governance processes that support s the Business Continuity Program ensuring alignment with corporate policies and regulatory requirements.

• Execute communication protocols as directed to facilitate the efficient continuation of business operations during a disruption or emergency event.

• Identify and evaluate gaps in business continuity emergency response and disaster recovery plans across business units.

• Assist business units in analyzing essential and time-sensitive functions to determine appropriate recovery time objectives (RTOs) and required resources

• Conduct periodic audits and testing of business continuity plans to validate content accuracy and completeness. Ensure key personnel are identified and trained to execute their roles during a business interruption

• Coordinate and document business test results in support of technology recovery exercises. Collaborate with internal departments to ensure business requirements are incorporated into continuity strategies and testing protocols

• Support training and awareness initiatives by assisting business units in educating employees on business continuity plans procedures and responsibilities

• Partner with Privacy and Information Security teams to support compliance efforts and mitigate continuity-related risks

• Perform additional duties as assigned to support the Business Continuity Program and organizational preparedness.

What youll need to succeed:

• One to three (13) years of experience in business continuity management risk management information systems support change management or disaster recovery planning.

• Demonstrated proficiency with Microsoft Excel and PowerPoint including the ability to create reports and presentations that support continuity planning and stakeholder communication.

• Exposure to or participation in business continuity training sessions and testing exercises.

• Familiarity with the health insurance industry or other regulated environments preferred.

• Foundational knowledge of business continuity principles; certification such as Associate Business Continuity Professional (ABCP) is preferred.

• Experience or familiarity with Business Continuity Planning software platforms and Emergency Notification tools.

• Basic understanding of applicable federal state and local regulatory requirements related to business continuity and emergency preparedness.

The extras:

• Understanding of Business Continuity and Disaster Recovery (BC/DR) planning concepts strategies and methodologies.

• Proficiency in business process analysis to identify opportunities for improvement and efficiency.

• Demonstrated strategic and critical thinking capabilities to support data-driven decision-making.

• Strong analytical skills with the ability to interpret complex data sets and trends.

• High level of business acumen and political awareness to navigate organizational dynamics.

• Effective negotiation skills to facilitate consensus and resolve conflicts.

• Excellent written and verbal communication skills for clear and impactful messaging.

• Proven problem-solving abilities to address challenges with innovative solutions.

• Competence in project management including planning execution and stakeholder coordination.

• Ability to collaborate effectively with diverse individuals and teams in both individual and group settings.

• Exceptional planning and organizational skills with the agility to manage shifting priorities and deadlines.

• Strong time management and workflow coordination skills in deadline-driven environments.

• Capacity to work independently with minimal supervision.

• Ability to remain productive and engaged in remote work settings.

Location:
BCBSRI is headquartered in downtown Providence conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states pending approval from the Human Resources Department: Arizona Connecticut Florida Georgia Louisiana Massachusetts North Carolina Oklahoma Rhode Island South Carolina Texas Virginia
  

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do and it strengthens our ability to meet the challenges of todays healthcare industry. BCBSRI is an equal opportunity employer.

The law requires an employer to post notices describing the Federal laws. Please visit to view the Know Your Rights poster.