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The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
Are you ready to join a team that is Building Community Through Fun Are you ready to make a difference
The City of San Josés Department of Parks Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks recreation and neighborhood services for an active San José.ActivateSJ PRNS latest strategic work plan is committed toestablishinghealthy communities that inspire belonging by following the guiding principles of stewardship nature equity & access identity and public life.
The Department creates and activates thriving places where people live work play and learn which include 48 community centers 10 regional parks 203 neighborhood parks Happy Hollow Park & Zoo 290 playgrounds and almost 63 miles of trails programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service and value the publics trust. Our team is collaborativesupportive and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
About Happy Hollow Park & Zoo (HHPZ): This is a 16-acre amusement park and Association of Zoos & Aquariums (AZA) accredited zoolocatedin San José California. HHPZ is open year-round catering to families with children. Itoperatesseven amusement park ridesshowcasesvarious endangered species andoperatesone of the oldest classical puppet theaters in California as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting.
The department of ParksRecreation and Neighborhood Services is currently seeking to filltwo PartTime Security Officers positions for Happy Hollow Park and Zoo.
The hourly range for Security Officer part time classification is $31.29-$38.02.This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall bedeterminedby the final candidates qualifications and experience.
Under the direction of the HHPZFood & BeveragesSupervisor the part time Security Officer performs security work of moderate difficulty inmaintaininga safe environment for the use of public buildings/facilitiesutilizedby San José and Bay Area Residents. This is a highly visible City-wide facility and program with a focus on ensuring safety security and customer service for the guests partners and staff of Happy Hollow Park & Zoo. This would include patrols incident reporting emergencyservicescoordinationand customerservice. This position worksvaried hoursSunday-Saturdayoccasionalspecialevents and some holidays.
Duties include but are not limited to:
Walk HHPZ inside park outside fence line parking lots - East Lot K1 K2 & K4
Reporttrackand follow up on any break ins graffiti litter guestissuesor urgent issues to proper channels
Compile issues data damages amounts and complaints
Communicate with Guard Vendors walk facility with new guards from vendor
Assistclearing the park
Conducts Safety trainings
Assistwith emergency planning and procedure research
Patrols property watching for signs of prowlers vandalism damage to property or needed repairs; reports necessary repairs or suspicious circumstances which cannot be taken care of personally.
Checks to see that building security ismaintainedand that building is secured.
Handles disturbance problems enforces safety regulations provides information on security measures enforcementactivitiesand emergency procedures.
Mayassistin recovery of materials loss prevention investigation of illegal acts committed.
May request emergency police fire or ambulance services if needed report & follow up
Prepares a variety of reportsregardingsecurity services procedures and actions.
311 & 991 reports
Attends Happy Hollow Park & Zoo team meetings and trainings
Ability to:
Learn City laws and regulations affecting the area patrolled and to apply this knowledge to specific enforcement problems.
Prepare records and present reports of investigations in court.
Deal tactfully and courteously with the public andmaintainharmonious working relationships with fellow employees and law enforcement personnel.
Knowledge of:
Safety and security measures necessary to the facility assigned.
(These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include but are not limited to the following:
Patrols City property watching for signs of prowlers vandalism damage to property or needed repairs; reports necessary repairs or suspicious circumstances which cannot be taken care of personally.
Checks to see that building security ismaintainedand that building is secured.
Handles disturbance problems enforces safety regulations provides information on security measures enforcementactivitiesand emergency procedures.
Mayassistin recovery of materials loss prevention investigation of illegal acts committed.
May request emergency police fire or ambulance services if needed.
Education: Completion of high school or equivalent (General Education Development GED Test or California Proficiency Certificate)
Experience: One (1) year of experience in security safety or law enforcement.
Acceptable Substitutions: N/A
Required Licensing:Possession of a valid State of California Drivers license.
The ideal candidate willpossessthe following competencies asdemonstratedin past and current employment history.
Job Expertise -Demonstratesknowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
Initiative -Exhibitsresourceful behaviors toward meeting jobobjectives;anticipatesproblems is proactive and avoids difficulties byplanning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Problem Solving - Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Planning - Acts to align own units goals with the strategic direction of the organization; defines tasks and milestones to achieveobjectives while ensuring theoptimaluse of resources to meet thoseobjectives.
Customer Service -Demonstratesthe ability toanticipatecustomers needs and deliver services effectively and efficiently using professional demeanor.
Communication - Effectively conveys information and expresses thoughts and facts clearly orally and in writing;demonstrateseffective use of listening skills; displays openness to other peoples ideas and thoughts.
Selection Process:
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses toallthe job specific questions.You must answer all questions to beconsideredor your application may bedeemedincomplete and withheld from further consideration.Applicants are expected to write their own essays/responses.Please be advised that useof AI content in your responses may result in your removal from the hiring process.Only those candidates whose backgrounds best match the position will be invited toproceedin the selection process.Additionalphases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions theselectionor hiring processes please contactJessica Delgadoat
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Required Experience:
Unclear Seniority