Computer Systems Analyst

Key Responsibilities:

Analyze user requirements and business workflows to develop functional specifications for physical security systems.

Evaluate and enhance system integrations between platforms such as Workday ServiceNow SAP and LDAP.

Collaborate with stakeholders and vendors to ensure alignment between technical implementation and business needs.

Configure and maintain video surveillance (VMS) and access control systems (CCURE 9000 Milestone).

Create and maintain documentation reports dashboards and workflows using SQL and reporting tools.

Identify and resolve application-level and integration issues to ensure data integrity and operational efficiency.

Develop training materials support product rollouts and lead enhancement projects.

Provide advanced support for security systems including access control visitor management and incident tracking.

Participate in cross-functional project planning and provide analytical insights to improve security infrastructure.

Collaborate with IT physical security teams and external vendors to deliver scalable integrated solutions.

Required Skills & Qualifications:

Strong experience with relational databases and writing complex SQL queries.

Proficient in at least one programming/scripting language (Python Java C# HTML).

Experience analyzing integrating and supporting enterprise applications and systems.

Solid understanding of security systems architecture: access control CCTV sensors and system hardware.

Proficient with Microsoft Excel Word PowerPoint and reporting tools.

Strong analytical and problem-solving skills; attention to detail and process orientation.

Experience creating and managing technical documentation business process maps and user guides.

Excellent interpersonal verbal and written communication skills.

Preferred Qualifications:

Experience with CCURE 9000 Milestone VMS and other enterprise security systems.

Familiarity with AutoCAD or equivalent for interpreting floor plans and schematics.

Security or IT-related certifications (e.g. CompTIA CISSP PMP).

Background in project management or systems implementation.

Ability to travel occasionally; must be able to lift up to 30 lbs.

Education & Experience:

Bachelors or Masters degree in Computer Science Computer Engineering Information Technology or a related field.

Minimum of 57 years of experience in systems analysis IT security or integrated systems support roles.