Who we are

Are you passionate about innovating at the intersection of technology and personal security At Pindrop we recognize that the human voice is a unique personal identifier increasingly susceptible to sophisticated fraud including the threat of deepfakes. Were leading the way in developing cutting-edge authentication fraud prevention and deepfake detection. Our mission is to provide seamless and secure digital experiences safeguarding the most personal aspect of our identity: our voice. Here youll be part of a team driven by values of Innovation Customer Advocacy Excellence and Impact. Were not just creating a safer digital landscape by fortifying trust and integrity with those we serve; were also building a dynamic supportive workplace where your contributions make a real difference.

Headquartered in Atlanta GA Pindrop is backed by world-class investors such as Andreessen-Horowitz IVP and CapitalG.

What youll do

• Architect and implement real-time voice solutions for authentication fraud prevention and deepfake detection products.
• Integrate and optimize voice network systemsincluding SIP VoIP telephony hardware/software and cloud-based voice servicesfor reliability scalability and security.
• Collaborate closely across engineering product and customer-facing teams to deliver seamless voice-driven features.
• Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security high-availability environments.
• Deliver architectural improvements optimizing for performance and onboarding new platforms or vendors.
• Stay at the forefront of emerging threats in voice security and develop strategies to address them.
• Use workflow automation engines monitoring and deployment tools to enhance system resilience and efficiency.
• Troubleshoot diagnose and resolve complex voice and networking technical issues.
• Contribute to cross-team technical reviews and best practice dissemination.

Who you are

• You are resilient in the face of challenges change and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability do the things you say youll do under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the forest through the trees

Your skill-set

• Deep understanding of voice and data networking technologies (SIP VoIP PBX IVR SBC telephony platforms AWS routing)
• Experience architecting implementing and scaling cloud-native voice infrastructures on AWS or Google Cloud
• Skilled at deploying automating and monitoring voice platforms for reliability and performance in high-security environments (Python Ansible Terraform Github)
• Inclusive communicator who collaborates effectively with engineering teams product managers and customers
• Demonstrated ability to provide mentorship participate in technical reviews and foster a company-wide culture of excellence
• 5 years in voice engineering or related fields; advanced degree or industry certifications a plus

Whats in it for you

As a Pindropper you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. Were a passionate group committed to excellence - but that doesnt stop us from enjoying the journey as a team with chess and poker tournaments catered lunches and happy hours wellness programming and more. Because we take our jobs seriously we add in time for rest with Unlimited PTO.

Within 30 days youll

• Ramp up on Pindrops voice authentication fraud prevention and deepfake detection platforms; complete product and security overview.
• Build relationships with engineering product and customer-facing teams to understand collaboration workflows.
• Review and assess existing voice infrastructure (SIP VoIP PBX IVR cloud voice) for reliability and security landscape.
• Shadow and assist in troubleshooting and resolving live technical issues to learn standard processes and tools.

Within 60 days youll

• Drive initial architectural improvements or optimizations based on assessment findings; propose solutions for identified gaps.
• Lead integration or enhancement of a voice network component (hardware/software/cloud) focusing on scalability and security.
• Begin contributing to technical reviews and sharing best practices across engineering teams.
• Take ownership of platform monitoring and workflow automation tasks to enhance system resilience.

Within 90 days youll

• Deliver a strategic architectural upgrade on-board a new voice platform or vendor or implement a security-centric feature.
• Proactively address an emerging threat in voice security through a technical initiative or collaborative project.
• Demonstrate impact via improved performance reliability or customer experience metrics tied to voice solutions.

What we offer

As a part of Pindrop youll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Heres a snapshot of the benefits we offer:

• Competitive compensation including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid employee-only plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents including birth adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! Its our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Recurring monthly Phone and Internet allowance
• One Time home office allowance
• Remote first environment meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program 24/7 Telemedicine

What we live by

At Pindrop our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:

• Audaciously Innovate - We continue to change the world and the way people safely engage and interact with technology. As first principle thinkers we challenge standards take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
  
  
• Evangelical Customers for Life - We delight inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers and our customers become our champions creating a universal commitment to one another.
  
  
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
  
  
• Win as a Company - Every time we win we win as a company. Every time we lose we lose as a company. We break down silos support one another embrace diversity and celebrate our successes. We are better together.
  
  
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication passion and uncompromising integrity creating a safer more secure world.
  
  

Not sure if this is you

We want a diverse global team with a broad range of experience and perspectives. If this job sounds great but youre not sure if you qualify apply anyway! We carefully consider every application and will either move forward with you find another team that might be a better fit keep in touch for future opportunities or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer all qualified applicants receive consideration for employment without regard to race color age religion sex gender gender identity or expression sexual orientation national origin genetic information disability marital and/or veteran status.

This position will be posted for 15 days after September 17 2025.