Mesa, AZ Taxpayer Services Customer Service Representative CSR 3
Mesa, AZ Taxpayer Services Customer Service Representative CSR 3
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Job Description
Security Comments:
Local Only Candidates - Resumes must specify the current location of the candidate all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.
Position Description:
REPOST OF 8069 WITH THE CORRECT JOB LOCATION. Traveling to work in the Phoenix office may be needed at some point but this is located at the Mesa office. The contractor Customer Service Representative 3 position at the Arizona Department of Revenue is a customer-facing role focused on licensing. This role is responsible for directly receiving processing and applying payments for all tax types in the forms of cash checks debit/credit cards and money orders to taxpayers personal or business accounts and also complete daily reconciliation and end-of-day balancing of assigned till. Responsibilities include assisting taxpayers processing license applications and updates and providing information on licensing laws rules and procedures. This role requires in-person work at both the Phoenix (8am - 5pm Monday - Friday) and Mesa (7am - 6pm Monday - Thursday) office locations. The work schedule will be dependent on the assigned office locations business hours. Required Skills:2 years of customer service experience 1 year of working in a high production environment experience with cash handling and proficiency in Google Suite. Preferred Skills: Bilingual Interviews will be in person.
Employment Type
Full-time
