Technical Support Tech I
Technical Support Tech I
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Salary Not Disclosed
1 Vacancy
Job Description
- Provides support to end users on a variety of issues. Identifies researches and resolves technical problems.
- Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution.
- May require an associates degree in a related area and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts practices and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment.
- Typically reports to a supervisor or manager.
- IT technical skills background
- Experience with fiber optics
- Fiber connections
- MTP MPO
- Hardware troubleshooting Cisco juniper switches
- 1
- Dive deep bias for action.
- Fiber optics and cabling experience.
- IT technical skills background
- Hardware troubleshooting Cisco Juniper switches
Employment Type
Full-time
