Technical Support Tech I

New Carlisle, OH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.

Job Title: Technical Support Tech I

Location: New Carlisle IN 46552

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Provides support to end users on a variety of issues. Identifies researches and resolves technical problems.
Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution.
May require an associates degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts practices and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to a supervisor or manager.

Candidate Requirements:

REQUIRED SKILLS :

IT technical skills background
Experience with fiber optics
Fiber connections
MTP MPO
Hardware troubleshooting Cisco juniper switches

Years of Experience:

Leadership Principles:

Dive deep bias for action.

Top 3 must-have hard skills:

Fiber optics and cabling experience.
IT technical skills background
Hardware troubleshooting Cisco Juniper switches

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purch...