Team Leader-Customer Support

Noida - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Roles & Responsibilities:

Lead and manage the operations team to ensure efficient handling of bookings

Coordinate between operations and marketing teams customers partners & vendors to improve service execution

Manage end-to-end business operations handle queries complaints escalations and ensure smooth execution of processes

Ensure consistent supply by onboarding new partners & vendors and launch new cities and services

Provide training and motivation to the team ensuring high level of employee satisfaction and employee retention

Define and analyze metrics and KPIs to efficiently track progress

Perks:

Rewards Incentives & Bonuses

Special Meals & Food Trials

Startup Exposure

Full of Learnings

Other Details:

Need people who are energetic confident and street smart

Great communication and soft skills

Foodies are preferred

Roles & Responsibilities: Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams customers partners & vendors to improve service execution Manage end-to-end business operations handle queries complaints escalations and ensure sm...