Team Leader-Customer Support
Team Leader-Customer Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Roles & Responsibilities:
Lead and manage the operations team to ensure efficient handling of bookings
Coordinate between operations and marketing teams customers partners & vendors to improve service execution
Manage end-to-end business operations handle queries complaints escalations and ensure smooth execution of processes
Ensure consistent supply by onboarding new partners & vendors and launch new cities and services
Provide training and motivation to the team ensuring high level of employee satisfaction and employee retention
Define and analyze metrics and KPIs to efficiently track progress
Perks:
Rewards Incentives & Bonuses
Special Meals & Food Trials
Startup Exposure
Full of Learnings
Other Details:
Need people who are energetic confident and street smart
Great communication and soft skills
Foodies are preferred
Employment Type
FULL_TIME
