Role Network Engineer with Palo Alto
Location Frisco TX
Contract
Job Description
- Primary Skills- DDI & BT Diamond The position of a DDI L3 is responsible for the ongoing network operations management to provide 24x7 support. The ideal candidate will have deep experience of networking technologies such as DNS DHCP Time services routing; managing heterogeneous environment & generate metrics related to Network performance capacity availability failure rates and will also have a strong background in network performance management service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
Key responsibilities include:
- This is a hands-on technical role:
- Provide tier-3 (expert level) operational support to resolve critical business issues that require deep network DNS DHCP IPAM Time Services troubleshooting techniques and performance analysis
- Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
- Ensure SLAs are met - Responsible for performance analysis proactive troubleshooting and capacity planning for the Network platforms.
- Perform monitoring and maintenance of overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals
- Participate in troubleshooting capacity planning and analysis performance analysis & Root Cause Analysis.
- Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
- Automate operational tasks to make processes simpler and more robust. - Ability to handle multiple complex tasks in a dynamic environment with tight deadlines concurrently.
- Refresh heat-maps and operations plans for campus DDI solution
- Monitor and analyze statistical data to develop improvement plans Provide an effective network DDI capacity plan
- Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth
Required Qualifications and Experience:
- Bachelors degree or related qualification
- Certifications is a must (CCNP Infoblox Certified DDI OEM Certifications)
- Minimum 10 years of working in DDI Network with expert level experience
- Experience of working in a multi-cultural virtual team across multiple geographical regions
- Experience with technologies such as: Infoblox BT Sapphire BlueCat DDI management
- Extensive support of Routing Protocols/Technologies
- Hands on Experience with DDI / IP Address migration to Infoblox
- Deliver high level and low level design of DNS DHCP and Time Services
- Drive delivery of DDI solutions including project and implementation support
- Knowledge of Linux and UNIX system Scripting knowledge (i.e. Shell Perl)
- Thorough understanding of DHCP DNS IP Addressing and Time Services
- High degree of experience in the day to day configuration and Sr. level troubleshooting of IPAM DHCP DNS and DDNS
- Experience in installing configuring and troubleshooting Infoblox BT Sapphire suite of products in a large distributed environment
- Thorough understanding of Infoblox operations
- Creating & modifying DNS zone files manually (forward and reverse zones)
- DNS Anycast
- Time Services knowledge of: NTP & PTP
- Work collaboratively with other teams such as LAN WAN firewall Active Directory Hosting etc.
- Integration of DNS and DHCP in Active Directory environment
- Strong understanding of application communication methodologies.
- Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
- High level of confidence and competence communicating on bridges.
- Experience with monitoring tools and strategies.
- Perform or participate in complex maintenance or deployment activities.
- Create or modify documentation in response to new events and learnings.
- Routinely provide constructive feedback for improvement opportunities
- Ability to coordinate and direct activities across multiple teams
- Excellent customer focus and engagement skills
- Ability to develop solutions within a complex operational environment
- Excellent verbal and written communications skills
- Advanced knowledge of technical/business environment and problem determination strategies
- Develops and maintains standard operating procedure manual and processes used by the team