Technical Specilaist & Trainer Combine & Attachments
Technical Specilaist & Trainer Combine & Attachments
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Job Description
Company:CLAAS of America Inc.
Location:Omaha
Start Date:11/03/2025
Professional Level:Professionals
Key Area:After Sales
MUST BE ELIGIBLE TO WORK IN THE U.S.
CLAAS of America is part of a family-owned company that has people throughout North America. As a team we stand for the successful sales and service of the CLAAS product range in North America. Together with our sales partners we strive to empower farmers to be the best in their fields.
Do you have what it takes to work with todays most advanced agricultural machinery If you are ready to make the move for a brighter future apply and become part of our success story!
Your role on our team:
The Technical Specialist & Trainer is a member of the CLAAS of America (CoA) Technical Support Center (TSC) team who provides technical support and technical training for North American CLAAS Dealers. This role has a primary focus on the support of the CLAAS Combine and front attachments. The position will also provide secondary support to other CLAAS products as demand requires.
Responsible for being the expert in encompassing the complete CLAAS Combine and front attachments product ranges.
Leads CoA efforts on Technical Service Training on all CLAAS combines and front attachment products.
Creates technical training and videos that are to be published or presented in support of the North American training efforts.
Troubleshoots / diagnoses / resolves technical issues over the phone or at customer / dealer location(s) as required to aide in effectively conducting machinery repairs.
Develop comprehensive technical reports detailing product performance and addressing technical changes as required.
Regularly creates evaluates and edits product technical publications such as field actions and communications specifically tailored for the North American market.
Serves as liaison between CLAAS Central Academy & CLAAS of America (CoA) training departments for specific areas of expertise.
Provides input and assistance on the warranty of CLAAS combines and front attachment components.
Adheres to established company values practices policies and procedures at all times. Follows and supports compliance with all applicable safety rules laws regulations and standards.
Demonstrates regular and punctual attendance at the assigned work location.
Note: This position includes some travel (5%- 10%); a valid drivers license and passport are required.
o Extensive stays of 1-3 weeks may be required in support of personnel training or dealer regional harvest activities. During these times 1 to 2 weekends away from home at a time is possible.
Your profile:
Bachelors degree in Business or Ag related field preferred or equivalent work experience.
2-5 years work-related experience preferred.
Agricultural equipment experience to include diesel engine technology CLAAS equipment experience a plus.
Proven excellent technical communication skills in both written and oral form.
Ability to read engineering prints especially electro/hydraulic schematics.
Proved ability to prepare presentations and present ideas across audiences.
Strong ability to work independently in a versatile environment.
Expert level understanding of North American harvesting technology.
Strong problem solving and decision-making skills.
Exceptional Project Management Skills.
Advanced computer skills including experience with internet-based applications databases and machine/engine diagnostic software(s).
Must be able to maintain professionalism and confidentiality at all times.
Full-time Benefits Package Include:
- Premium free health vision short-term disability and long-term disability;
- Competitive rate dental plans;
- Competitive paid time off;
- 401(k) with a generous company match;
- Retirement Readiness Program;
- Company-Paid Life Insurance;
- Flexible Spending Accounts;
- Dependent Care Resources Program;
- Tuition Reimbursement;
- Employee Assistance Program including mental health;
- Wellness Programs including weight loss diabetes management and high blood pressure management;
- Legal & Financial Services;
- Fun & Safe Environment
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Michelle Schefcik
CLAAS of America Inc.
Here you can gain exciting insights into the international working world of our family-owned company:
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Employment Type
Full Time
