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Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Management Trainee Invoice to Cash
Job Summary:
The Invoice to Cash Specialist will be responsible for executing and optimizing end-to-end I2C processes including credit management billing collections cash application and dispute resolution. This role ensures timely and accurate processing of customer transactions supports revenue assurance and collaborates with cross-functional teams to resolve issues and improve process efficiency.
Key Responsibilities:
1. Credit Management
Review new account forms and supporting documents.
Coordinate with third-party agencies insurers and legal for account closures.
Manage governance for annual account preparation.
Handle bank guarantees letters of credit and bills of exchange.
Communicate final credit scores and obtain DOA approvals.
Set up and update customer credit conditions.
Monitor overdue accounts and recommend credit term changes.
Block/unblock customer accounts and monitor credit holds.
Design and review credit policies.
Track and report credit management metrics.
2. Billing (Invoicing)
Create and dispatch manual invoices debit/credit notes.
Seek approvals for credit notes and corrections.
Monitor automated billing systems and resolve exceptions.
Liaise with collections sales and order entry teams for error resolution.
Design and review billing policies.
Track billing performance metrics.
3. Collections
Generate and dispatch account statements and collection notices.
Prioritize collections based on risk and aging.
Initiate refund and direct debit requests.
Coordinate with factoring agencies and legal teams.
Research and resolve aged debts.
Forecast cash using AR aging and tools (e.g. SAP High Radius).
Maintain collections history and track payment promises.
Engage stakeholders and sales for resolution.
Propose write-offs and manage strategic customer payments.
Review collections efficiency metrics.
4. Cash Application
Coordinate with banks and internal teams for cash inflow.
Report and monitor daily cash inflows.
Deposit and scan cheques and documents.
Post and allocate payments perform reconciliations.
Handle write-offs and manual postings.
Conduct quality checks and report metrics.
5. Deductions and Disputes
Identify and request backup documentation.
Research and code deductions.
Coordinate credit generation and match-offs.
Request repayments for invalid deductions.
Approve write-offs and exceptions.
Collaborate with collections and customers for resolution.
Apply repayment credits to deductions.

Qualifications:
Bachelors degree in finance Accounting or related field.
Relevant of experience in Order to Cash or similar finance operations.
Strong understanding of ERP systems (SAP Oracle).
Experience in shared services or BPO environments preferred.
Excellent analytical communication and stakeholder management skills.

Preferred Qualifications/ Skills
Excellent verbal and written communication skills.
Quick learner and self-starter capable of working independently or collaboratively.
Detail oriented and the ability to maintain a high level of accuracy.
Demonstrated ability to analyse information think critically and solve problems.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.