Telephone Collections Senior Unemployment Insurance (Ui) Revenue Analyst

Chicago, IL - USA

Monthly Salary: $ 5637 - 8026

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Requisition ID:50037
Closing Date: 10/03/2025
Agency:Department of Employment Security
Class Title:UNEMPLOYMENT INS REV ANALYST II - 47082
Skill Option:None
Bilingual Option:None
Salary: Anticipated Starting Salary $5637 monthly; Full range $5637 - $8026 monthly
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 2
Bargaining Unit Code:RC062 Technical Employees AFSCME
Merit Comp Code:

This posting lists 33 S. State Street Chicago IL. 60603 as the Work Location. Effective February 1 2025 this position was relocated to115 S. LaSalle Chicago IL. 60603

This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Employment Security (IDES) is seeking an organized professional and results oriented individual to serve as a Telephone Collections Senior Unemployment Insurance (UI) Revenue Analyst. Responsibilities include answering inquiries received via the IDES Employer Tax Hotline performing complex investigations of employer contribution cases associated with the collection of delinquent UI contributions calculating current delinquency and any penalties and/or interest for each case and initiating collection actions. This position provides a great opportunity for someone who has a strong knowledge of federal and state Unemployment Insurance (UI) rules and regulations related to claimant eligibility and employer chargeability and is dedicated to ensuring timely analysis and reconciliation of employer records. The ideal candidate for this position will have extensive experience performing complex UI determinations reconciling employer records initiating collection of delinquencies and handling a high volume of customer inquiries by phone. IDES offers a competitive compensation plan excellent benefits and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.

Essential Functions

Under direction serves as a Telephone Collections Senior Unemployment Insurance (UI) Revenue Analyst for the Illinois Department of Employment Security (IDES)
Initiates full range of direct actions and/or formal demands to proceed against employers delinquent in the payment of Unemployment Insurance (UI) contributions
Sets up Deferred Payment Agreements for those employers who are unable to pay delinquent contributions penalties and/or interest
Using a personal computer and relevant computerized systems researches and analyzes employer records to determine reasons for the delinquent contributions on employer accounts and provide related information and/or documentation
Keeps abreast of current federal and state Unemployment Insurance (UI) rules and regulations related to claimant eligibility employer chargeability and delinquent contributions
Performs other related duties as assigned or required that are reasonably within the scope of those enumerated above

Minimum Qualifications

Requires knowledge skills and mental development equivalent to (4) four years of college with major coursework in accounting business mathematics or a related field plus (3) three years of professional experience in account maintenance investigation and analysis

Conditions of Employment

Requires an Illinois State Police background check and self-disclosure of any criminal history.
Requires ability to successfully complete a fingerprint-based background check.
Requires ability to travel in the performance of duties with overnight stays as appropriate.
This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls.
Requires ability to attend seminars conferences and trainings to stay current on methods tools ideologies or other industry related topics relevant to the job duties.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Employment Securitys (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers analyzing and disseminating actionable Labor Market Information and administering Unemployment Insurance programs.

Work Hours: Monday-Friday 8:30am-5:00pm
Work Location: 33 S State St Chicago IL 60603-2804
Posting Group: Legal Audit & Compliance

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Required Experience:

Senior IC

Job Requisition ID:50037Closing Date: 10/03/2025Agency:Department of Employment SecurityClass Title:UNEMPLOYMENT INS REV ANALYST II - 47082Skill Option:NoneBilingual Option:NoneSalary: Anticipated Starting Salary $5637 monthly; Full range $5637 - $8026 monthlyJob Type: SalariedCategory:Full TimeCoun...