If youre in search of a career at a place where your work is appreciated and the sky is the limit then apply at Quick Lane! Our service center is a family-run business with a fun atmosphere and excellent benefits. Wed love to meet you!
Benefits
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
If youre in search of a career at a place where your work is appreciated and the sky is the limit then apply at Quick Lane! Our service center is a family-run business with a fun atmosphere and excellent benefits. Wed love to meet you!BenefitsMedical Dental & Vision InsuranceCompetitive Pay401k Plan...
If youre in search of a career at a place where your work is appreciated and the sky is the limit then apply at Quick Lane! Our service center is a family-run business with a fun atmosphere and excellent benefits. Wed love to meet you!
Benefits
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
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