Are you passionate about building relationships understanding client needs and contributing to business growth Join our dynamic team as a Senior Executive Account Management and gain hands-on experience in a fast-paced and supportive environment. This role is designed to provide you with a comprehensive understanding of the vital role account management plays in client success and company-wide objectives
What Youll Do
- Assist with daily operational tasks including preparing for client meetings drafting communications and updating client records.
- Client Interaction: Gain exposure to client communication by shadowing calls and meetings and potentially handling straightforward client inquiries under supervision.
- Research & Analysis: Conduct research on existing clients to identify new opportunities understand industry trends and gather data to support account strategies.
- Reporting & Documentation: Help prepare reports on account status track key performance indicators (KPIs) and maintain accurate documentation in our CRM system (e.g. Salesforce).
- Cross-functional Collaboration: Work with internal teams such as sales marketing and product development to ensure client needs are met and projects are delivered successfully.
- Project Assistance: Contribute to special projects related to client retention upselling/cross-selling initiatives and improving the overall customer experience.
- Learning & Development: Actively participate in training sessions to learn about our products/services sales processes and best practices in account management
Who You Are
- Educational Background: a Bachelors degree in Business Administration Marketing Communications Sales or a related field.
- 3 years experience in Account Management of Creator Growth Business
- Strong Communication Skills: Excellent verbal and written communication abilities with a knack for building rapport.
- Interpersonal Skills: A people-person who is a good listener empathetic and enjoys collaborating with others.
- Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
- Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
- Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
- Team Player: Works well in a team environment and is willing to support colleagues.
Why Youll Love It
- Advanced AI Tools For All Positions!!
- Creative office at Emporium (located at BTS Phrom Phong)
- Work hard play harder office
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platform
Our Thailand Office
Required Experience:
Senior IC
Are you passionate about building relationships understanding client needs and contributing to business growth Join our dynamic team as a Senior Executive Account Management and gain hands-on experience in a fast-paced and supportive environment. This role is designed to provide you with a comprehen...
Are you passionate about building relationships understanding client needs and contributing to business growth Join our dynamic team as a Senior Executive Account Management and gain hands-on experience in a fast-paced and supportive environment. This role is designed to provide you with a comprehensive understanding of the vital role account management plays in client success and company-wide objectives
What Youll Do
- Assist with daily operational tasks including preparing for client meetings drafting communications and updating client records.
- Client Interaction: Gain exposure to client communication by shadowing calls and meetings and potentially handling straightforward client inquiries under supervision.
- Research & Analysis: Conduct research on existing clients to identify new opportunities understand industry trends and gather data to support account strategies.
- Reporting & Documentation: Help prepare reports on account status track key performance indicators (KPIs) and maintain accurate documentation in our CRM system (e.g. Salesforce).
- Cross-functional Collaboration: Work with internal teams such as sales marketing and product development to ensure client needs are met and projects are delivered successfully.
- Project Assistance: Contribute to special projects related to client retention upselling/cross-selling initiatives and improving the overall customer experience.
- Learning & Development: Actively participate in training sessions to learn about our products/services sales processes and best practices in account management
Who You Are
- Educational Background: a Bachelors degree in Business Administration Marketing Communications Sales or a related field.
- 3 years experience in Account Management of Creator Growth Business
- Strong Communication Skills: Excellent verbal and written communication abilities with a knack for building rapport.
- Interpersonal Skills: A people-person who is a good listener empathetic and enjoys collaborating with others.
- Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
- Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
- Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
- Team Player: Works well in a team environment and is willing to support colleagues.
Why Youll Love It
- Advanced AI Tools For All Positions!!
- Creative office at Emporium (located at BTS Phrom Phong)
- Work hard play harder office
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platform
Our Thailand Office
Required Experience:
Senior IC
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