At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
Guidewire Claim Centre Support Manager with minimum experience level of 9 years.
Your key responsibilities
- Guidewire Claim Centre Support and Maintenance Manager (9 years) who has the prior experience to manage support projects.
- Contribute in various technical streams of Guidewire implementation project.
- Manages the integration of Guidewire software with other external systems.
- Proficient in maintaining and supporting applications enhancements conducting testing integration and managing deployments.
- Should be able to manage the key SLAs and KPIs for the successful execution of project.
Skills and attributes for success
- Must be flexible to work in shifts (Rotational shifts including Night shifts)
- Guidewire version 9 technical/functional certification.
- Well versed in development streams - Integration/Configuration/Both
- Strong knowledge in Guidewire platform (Gosu scripting / Data Model)
- Integration with External Systems and Guidewire Platform supported integration techniques.
- Experience with message queues/work-queues batch jobs event-driven architecture proficiency in RESTful and SOAP web services.
- Good knowledge of any middleware platforms ((e.g. MuleSoft)
- Good to have knowledge of cloud integration services
- Monitor and troubleshoot integration issues to ensure seamless data flow and minimal downtime.
- Hands on experience in Java/J2EE like web services API integration.
- Experience in production support activities like queue management plug-in related issues batch file generations.
- Experience with tools like Service-now JIRA soap-UI eclipse IDE SVN Jenkins.
- Understand service management and change management activities along with SLAs and estimator tools.
- Have exposure to working in shifts and on-call support.
- Should have worked on incident management and problem management.
- Should have idea on SDLC life cycle along with release planning and management.
- Working knowledge of Core Java J2EE XML Web Services (SOAP/REST) ANT
- Strong in SQL Spring Hibernate Castor any Enterprise Messaging System
- Should have strong knowledge and experience on Tomcat or WebSphere/WebLogic
- Have exposure to working in shifts and on-call support.
- Should have worked on incident management and problem management.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
Manager