Community Health Worker Manager

Responsibilities include:

• Supervise mentor and support a diverse team of CHWs working across multiple communities.
• Oversee CHW workflows schedules and caseloads to ensure timely outreach screenings and service navigation for members.
• Monitor performance metrics and documentation quality providing coaching and corrective action as needed.
• Lead team meetings and individual supervision sessions to support professional development and continuous quality improvement.
• Supervise utilization of Unite Us and act as a liaison between CHW team and broader HEALI team on Unite Us functionality
• Collaborate with internal teams and external partners to ensure effective coordination of care and integration of social services.
• Support recruitment onboarding and training of new CHWs in alignment with HEALI standards and best practices.
• Utilize tools such as Microsoft Word Excel and PowerPoint to create reports manage schedules track performance and present program updates.
• Promote a supportive inclusive and equity-focused team culture that reflects the communities served.
• Manage site coordination when CHWs are placed at partner locations including organizing schedules and working with site support staff.
• Other duties as required

Qualifications and Experience:

• Bachelors or Masters degree in Public Health Social Work Human Services or a related field.
• Minimum of 3 years experience supervising or managing staff in a health human services or community-based setting.
• Experience working with or managing Community Health Workers or similar frontline outreach workers.
• Strong interpersonal and team leadership skills with a proven ability to manage a diverse team.
• Proficiency in Microsoft Word Excel and PowerPoint; comfort learning other data and case management systems.
• Knowledge of social determinants of health and experience working with Medicaid populations or other vulnerable communities strongly preferred.
• Bilingual or multilingual abilities are a plus.

Knowledge Skills and Abilities:

• Strong active listener and creative problem solver
• Strong interpersonal skills with the ability to tailor style to match audience
• Able to work collaboratively across an interdisciplinary team managing multiple priorities
• Strong commitment to social justice and HWCLIs mission
• Proficient in Microsoft Office Excel and PowerPoint.
• Knowledge of Unite Us preferred but not required
• Commitment to improving health equity access and quality of care across Long Island

Benefits:

• Salary range: $85000-$100000/year
• Employer-paid health insurance for single individuals
• Retirement plan with Employer contribution after 1-year disability insurance flexible spending accounts paid time-off
• Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity
• Schedule: In- Office Monday Friday