Sr. Program Manager, Billing & Operations, Amazon Fuse
Sr. Program Manager, Billing & Operations, Amazon Fuse
Posted on :
23-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The Amazon Fuse team works across Amazon to bring our consumer service offerings including Prime Prime Video Amazon Music Unlimited Kindle Alexa and more to hundreds of global partners across mobile operators OEMs retailers banks QSR and CPG brands and more. We focus on business growth and value creation for customers while building trusting relationships with enterprise partners to deliver subscriber growth for Amazon.
We are looking for a Regional Operations Manager to manage billing relationships with external partners and support the Americas team from an operational standpoint. This role enables you to have significant business impact through your direct involvement in driving operational efficiency contributing to business strategy and ensuring Amazon gets paid on time. This role will support the Director of Fuse Americas and team from an operational perspective; managing and creating mechanisms contributing to regional docs and working to drive operational efficiencies. From a billing perspective this role will leverage reporting tools to develop and maintain scaled automated user-friendly reports and dashboards that will support the inquiries of partners. This position requires a proactive highly motivated individual with an aptitude for critical thinking and process improvement who can assist in the strategic development of systems for global billing. The successful candidate will be a self-starter who is comfortable with ambiguity is analytical and detail oriented demonstrates backbone and possesses the ability to work well with cross-functional teams.
Key job responsibilities
-Develop a deep understanding of the business opportunities and areas for improvement in order to build and manage key mechanisms that help drive continued growth for the region.
-Plan manage and deliver partner invoices billing queries and SLAs to ensure there is a strategy to measure accounts and support as a result.
-Work with Billing Ops team BD team and external partners to ensure payments are received in a timely fashion and disputes are resolved quickly.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Must be fluent in Spanish
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a Regional Operations Manager to manage billing relationships with external partners and support the Americas team from an operational standpoint. This role enables you to have significant business impact through your direct involvement in driving operational efficiency contributing to business strategy and ensuring Amazon gets paid on time. This role will support the Director of Fuse Americas and team from an operational perspective; managing and creating mechanisms contributing to regional docs and working to drive operational efficiencies. From a billing perspective this role will leverage reporting tools to develop and maintain scaled automated user-friendly reports and dashboards that will support the inquiries of partners. This position requires a proactive highly motivated individual with an aptitude for critical thinking and process improvement who can assist in the strategic development of systems for global billing. The successful candidate will be a self-starter who is comfortable with ambiguity is analytical and detail oriented demonstrates backbone and possesses the ability to work well with cross-functional teams.
Key job responsibilities
-Develop a deep understanding of the business opportunities and areas for improvement in order to build and manage key mechanisms that help drive continued growth for the region.
-Plan manage and deliver partner invoices billing queries and SLAs to ensure there is a strategy to measure accounts and support as a result.
-Work with Billing Ops team BD team and external partners to ensure payments are received in a timely fashion and disputes are resolved quickly.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Must be fluent in Spanish
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
