Customer Service Representative (Multilingual, Part-Time)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Vanatari International GmbH we are passionate about health nature and innovation. From our Berlin office we create high-quality vegan nutritional supplements under the brand Vegavero to support a healthier lifestyle. Our mission is to create products that are not only effective but also natural and tailored to our customers needs. We take pride in offering exceptional customer support ensuring that everyone who chooses Vegavero feels valued and guided on their wellness journey.
Now were looking for a Part-Time (20h/week) Customer Service Representative to join our team and help us provide an outstanding experience for our international customers!
Tasks
As a Customer Service Representative you will be the voice of Vegavero helping our customers find the right products answering their questions and ensuring they have the best possible experience with us. Your main responsibilites will include:
- Engage with customers via email and phone to provide timely and helpful support.
- Provide friendly knowledgeable advice on our supplements.
- Managing orders returns and inquiries efficiently to ensure customer satisfaction.
- Share customer feedback with internal teams to help us improve.
Requirements
- Fluency in one of the following language combinations:
German Italian and English
French Spanish and English - Strong communication and interpersonal skillsyou have a natural talent for making people feel understood and supported.
- Previous experience in customer service retail or a similar role is an advantage.
- Interest in nutrition and wellnessa background in nutrition or health sciences is a plus but enthusiasm for the field is just as important!
- A proactive and solution-oriented mindset with great attention to detail.
- Ability to work efficiently in a fast-paced environment.
- (Experience with Gorgias is an asset.)
Benefits
- A friendly international team in a growing company that truly cares about health and sustainability
- Professional growth opportunities in the wellness industry.
- Flexibility with working hours
- A Deutschland Ticket
- Discounts on Urban Sports membership
If this sounds like the perfect fit for you wed love to hear from you! Send us your CV and a short cover letter explaining why youd like to join Vanatari.
We cant wait to meet you!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
