drjobs Director, PeopleComms Technology

Director, PeopleComms Technology

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1 Vacancy
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Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Opportunity

We are seeking a visionary Director of PeopleComms Technology to lead the strategic evolution of our global HR technology ecosystem. This role is ideal for a seasoned leader with deep expertise in People Technology and a proven track record of managing large globally distributed teams of technical analysts and system architects. You will be responsible for shaping our HRIS strategy driving innovation through AI and automation and ensuring seamless scalable and compliant HR operations across the enterprise.

Position Responsibilities

  • Lead a global team of configuration specialists responsible for Tier 2 and Tier 3 issue resolution system configuration and application maintenance.

  • Collaborate with the PeopleComms Design team Group Functions Technology team and Centers of Excellence (COEs) to develop a global HRIS technology strategy and roadmap.

  • Provide strategic leadership and oversight across HR systems ensuring effective utilization and continuous improvement through technology and scalable processes.

  • Championing the use of human-centered design principles to maximize existing technology and tools recommending automation self-service opportunities and AI-powered solutions (predictive analytics chatbots automations).

  • Ensure global alignment and consistency while balancing regional and local needs.

  • Support the development and maintenance of robust process controls including data maintenance validation and integrity controls.

  • Responsible for driving the global enterprise-wide People tech ecosystem. HRIS vendor relations and system consultants in partnership with Procurement and the Global Technology team.

  • Lead efforts to define test release and implement enhancements incorporating AI capabilities where applicable.

  • Partner with the Global HR Reporting team to maintain workforce dashboards and provide data analytics and insights for decision-making across our CoEs.

  • Collaborate with legal and compliance teams to integrate emerging requirements and update processes policies and systems.

  • Leverage HRIS system capabilities to ensure data integrity and prioritize resource management for effective planning.

  • Proactively identify opportunities to enhance the colleague experience across the organization.

Qualifications

  • Bachelors degree or equivalent experience; advanced degree in HR IT or Business is preferred.

  • 7 years of progress experience in HR Technology including 7 years of Workday leadership across multiple modules and implementation experience across other related HR systems (e.g. Cornerstone ADP WorkHuman Phenom).

  • 5 years of experience managing large geographically dispersed teams of HRIS professionals and technical analysts.

  • Combination of experience in Human Resources and technology with a focus on implementing and managing HRIS and Learning systems.

  • Proven track record in creating HRIS infrastructure and roadmap with a solid understanding of software lifecycle development (SDLC) methodologies.

  • Experience managing vendor release adoption and implementation.

  • Ability to translate vision into executable strategy with an operational mindset and experience in designing managing and scaling innovative processes programs and systems globally.

  • Exceptional leadership communication and interpersonal skills to build collaborative partnerships across all organizational levels and with external partners.

  • Ability to simplify complex strategies into actionable plans to deliver the best service and outcomes within timelines.

  • Strong familiarity and experience with Human-Centered Design (HCD) Agile methodologies and AI technologies is an asset.

When you join our team:

  • Well empower you to learn and grow the career you want.

  • Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Waterloo Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$100950.00 CAD - $181710.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.


Required Experience:

Director

Employment Type

Full-Time

About Company

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