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Experience and Skill Set Requirements
Core Skills and Experience
Minimum 7 years of experience in the following:
Leading and conducting business analysis at varying levels of detail in order to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined.
Applying re-engineering concepts to promote business improvements through alternative cost effective service delivery approaches.
Developing strategies preparing business cases and cost- benefit analysis and conducting feasibility studies for business and I&IT initiatives.
Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice and for solutions including configuration reports and integration components.
Monitoring progress resolving problems and reporting regularly to I&IT management and clients decision makers.
Developing performance measures for business analysis evaluation and conducting follow-ups.
Ability to manage evolving requirements and traceability to the changes development and implementation of the requirements.
40%
Knowledge and Experience
Minimum of 5 years in various business projects.
Proven and demonstrable troubleshooting and analytical experience.
Demonstrated excellent problem solving and decision-making skills.
Demonstrated awareness of emerging IT trends and technologies.
Highly proficient using MS Office products.
Highly proficient in translating the business requirements into epics and scenarios and creating mockups for the stakeholders to review.
40%
General Skills
Exceptional analytical problem solving and decision-making skills.
Demonstrated strong interpersonal verbal and written communication and presentation skills.
Proven troubleshooting and critical thinking experience.
Demonstrated ability to apply strong listening skills to facilitate issue resolution.
Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
Strong interpersonal facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively.
A motivated flexible detail-oriented and creative team player with perseverance excellent organization and multi-tasking abilities and a proven track record for meeting strict deadlines.
15%
Public Sector Experience
Experience working in the public sector on a mainframe/legacy system.
Experience with some cloud technologies.
5%
Supplier Comments
MUST HAVES:
Leading and conducting business analysis at varying levels of detail in order to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined.
Developing strategies preparing business cases and cost- benefit analysis and conducting feasibility studies for business and I&IT initiatives.
Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Ability to manage evolving requirements and traceability to the changes development and implementation of the requirements.
Experience with preparing customer journey maps documenting process maps gap analysis and modeling future states.
Full-time