Disease Control Investigator (2806) - San Francisco Department of Public Health

Under direction the 2806 Disease Control Investigator researches individual cases and outbreaks of communicable and other diseases operating in the office and the field. Collects interprets and records complex specialized information of a highly confidential nature about patients and their contacts and investigates conditions at outbreak sites such as schools and health care facilities to formulate recommendations for disease prevention and control.

Essential Duties

1. Schedules and conducts field and phone interviews with individuals diagnosed with communicable and other diseases and their contacts to identify infection sources and transmission patterns.
2. Educates patients on disease prevention and reinfection to prevent transmission to others.
3. Collects and reviews health information from medical providers clinics hospitals and patients to make follow-up recommendations based on local state and federal protocols.
4. Makes inquiries in various public and private locations (e.g. homes bars public transit terminals workplaces and other locations) to gather information on contacts.
5. Develops and implements investigative methods to gather information in the field.
6. Implements psychological and interpersonal skills to manage sensitive situations with patients and their contacts.
7. Uses medical terminology to discuss and explain diseases with professionals and the public.
8. Admits patients and contacts to clinics initiates their medical records and instructs them on proper conduct.
9. Schedules new appointments for delinquent cases and may issue isolation orders.
10. Collaborates with probation departments parole officers school officials and others to locate contacts.
11. Promotes the disease control program by appearing before organizations to discuss program measures.
12. Maintains records of patients and contacts and reports findings from investigations using comparative data.
13. Uses designated technology (including forms spreadsheets and databases) to track visits interviews and other case information.
14. The Disease Control Investigator may perform other duties as assigned/required.

Qualifications :

Minimum Qualifications

1. Education: Possession of a baccalaureate degree from an accredited college or university.

AND

2. Experience: Six (6) months of experience within the last five years conducting interviews or investigations in the field of epidemiology or as an investigator conducting field investigations dealing with the general public in a specialized public health or sanitation field in connection with disease control programs.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Additional Information :

Selection Procedures: 
After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following.

Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in a Behavioral Consistency Questionnaire exam that is designed to measure the knowledge skills and abilities in job related areas which may include but not be limited to: Knowledge of public health laws and disease control programs ability to analyze information solve problems and adapt to challenging environments interpersonal and communication skills written communication technology use and the physical ability to conduct fieldwork.

Behavioral Consistency Questionnaire (Weight: 100%)

Candidates must achieve a passing score on the Behavioral Consistency Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be theRule of the list.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification please see the citys Position Counts by Job Codes and Departments.

How to apply

Applications for City and County of San Francisco jobs are only accepted online at .

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at  The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference

• Seniority Credit in Promotional Exams 

If you have any questions regarding this recruitment or application process please contact the analyst Juan Pablo Gonzalez at or .

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time