Client Relationship Representative
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Client Relationship Representative to serve as the primary point of contact for our clients. This role is ideal for someone who thrives in a fast-paced environment is passionate about client satisfaction and has a strong attention to detail. You will play a key role in ensuring that each clients needs are met with precision and care.
Key Responsibilities
Act as a liaison between the company and clients to manage expectations and ensure satisfaction.
Build and maintain strong long-term client relationships.
Coordinate with internal teams to fulfill client requests in a timely and accurate manner.
Prepare and deliver progress reports and account updates.
Address client concerns with urgency and professionalism.
Identify opportunities for upselling and expanding client engagement.
Track client interactions and maintain updated records in CRM tools.
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field (preferred).
13 years of experience in client services account management or a similar role.
Excellent verbal and written communication skills.
Strong problem-solving and organizational abilities.
Ability to multitask and prioritize effectively.
Proficient in Microsoft Office Suite and CRM systems.
Additional Information :
Benefits
Competitive salary: $55000$61000 annually.
Opportunities for career growth and professional development.
Collaborative and supportive team environment.
Health dental and vision insurance options.
Paid time off and company-recognized holidays.
Remote Work :
No
Employment Type :
Full-time
Key Skills
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About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
