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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for a flexible work-from-home opportunity Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role you ll handle both inbound and outbound calls (depending on your selected client) ensuring callers have a seamless experience while entering their information into the clients database. If you have great communication skills and a passion for helping others this is the perfect role for you!
Responsibilities :
Handle inbound and outbound calls to support customers of various clients
Provide excellent customer service addressing questions and concerns
Accurately enter information into our clients database
Follow up with customers as needed to ensure satisfaction
Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
High school diploma or equivalent
Strong verbal communication skills
Reliable internet connection and a quiet workspace
Basic computer skills (Microsoft Office proficiency)
Ability to work flexible hours including evenings and weekends (set your own schedule)
Technical Requirements (MANDATORY to begin work):
Windows 11 OS
Minimum 16 GB RAM (desktop or laptop)
No Chromebooks or Apple computers
Dual monitors (not needed at time of application)
Noise-canceling USB headset (not needed at time of application)
Hardwired internet connection (not needed at time of application)
Benefits
Work from the comfort of your home
Starting pay of $12-$15/hour (with increase opportunities)
Opportunities for advancement based on performance
Supportive team environment
High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application)
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
