Airport Ground Staff (CSA)

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profile Job Location:

Thiruvananthapuram - India

profile Monthly Salary: 36000 - 36000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Checking passengers in for flights

Re-routing or re-booking passengers whose flights have been cancelled or delayed

Assisting disabled passengers or those travelling with young children

Giving passengers up-to-date information on flights

Assisting passengers with all inquiries including lost or delayed baggage

Assisting staff in carrying out security checks as and when the situation arises

Delivering high levels of customer service to passengers and those travelling through the airport

Outside the airport terminal:

Handling all the loading and unloading of passenger bags from the aircraft

Helping direct passengers onto and off the aircraft



Ideal Profile

You have at least 1 year experience within a Admin Assistant or Receptionist role ideally within the Aviation Transport & Logistics industry.

You are organised and have good interpersonal skills.

You have good computer skills (MS Word Excel Power point).

You are service-oriented with excellent interpersonal skills.

You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.


Good Communicatons Skills English
Checking passengers in for flights Re-routing or re-booking passengers whose flights have been cancelled or delayedAssisting disabled passengers or those travelling with young childrenGiving passengers up-to-date information on flightsAssisting passengers with all inquiries including lost or delayed...
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Key Skills

  • Kitchen Experience
  • Network Administration
  • Cybersecurity
  • Algebra
  • Systems Engineering
  • TFS
  • Cleaning Experience
  • Technology Management
  • Data Management
  • Landscape Maintenance
  • Mowing
  • Power Tools