E-Commerce Manager
E-Commerce Manager
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Job Description
About Plyneer Industries
Plyneer Industries Pvt Ltd is one of India s fastest-growing brands in wood and interior solutions. We specialize in premium plywood laminates MDF and veneers trusted by architects interior designers contractors and homeowners nationwide.
Role Overview
We are looking for a results-driven E-Commerce Manager to oversee our online business across marketplaces (Amazon Flipkart) and our direct website (). The role requires managing end-to-end eCommerce operations including product listings promotions order fulfillment coordination and driving online sales growth.
Key Responsibilities
Marketplace & Website Management
Manage seller accounts on Amazon Flipkart and
Oversee product listings pricing keyword optimization and catalog accuracy
Monitor daily sales performance returns and stock availability
Sales & Growth Strategy
Plan and execute promotions discounts and online campaigns
Coordinate with digital marketing team for paid ads (Amazon Ads Google Shopping Meta Ads)
Analyze competitor pricing and implement strategies to increase conversions
Operations & Coordination
Ensure smooth order processing and timely dispatch with warehouse/operations team
Handle returns refunds and customer escalations professionally
Maintain inventory reports and coordinate with supply chain for stock updates
Customer Experience
Oversee e-commerce customer support for order queries and complaints
Ensure high levels of customer satisfaction and retention
Analytics & Reporting
Prepare weekly/monthly reports on sales ROI and customer trends
Suggest improvements for website UI/UX to boost conversion rates
Use analytics tools to track performance across channels
Requirements
Required Skills & Qualifications
Graduate in Business Marketing or related field (MBA preferred)
3 5 years of experience in eCommerce (Amazon Flipkart or similar platforms)
Strong knowledge of online sales digital marketing and marketplace management
Proficiency in MS Excel/Google Sheets; experience with Zoho Books/Inventory is a plus
Excellent communication and problem-solving skills
Strong organizational skills with attention to detail
Soft Skills
Leadership and team management abilities
Strategic thinking with a sales-driven mindset
Ability to work cross-functionally with Sales Operations and Marketing teams
Adaptability and quick decision-making in fast-paced environments
Required Skills & Qualifications Graduate in Business, Marketing, or related field (MBA preferred) 3 5 years of experience in eCommerce (Amazon, Flipkart, or similar platforms) Strong knowledge of online sales, digital marketing, and marketplace management Proficiency in MS Excel/Google Sheets; experience with Zoho Books/Inventory is a plus Excellent communication and problem-solving skills Strong organizational skills with attention to detail Soft Skills Leadership and team management abilities Strategic thinking with a sales-driven mindset Ability to work cross-functionally with Sales, Operations, and Marketing teams Adaptability and quick decision-making in fast-paced environments
Education
Graduate in Business, Marketing, or related field (MBA preferred)
Employment Type
Full Time
