Key Responsibilities
Project Delivery
- Plan and execute IT infrastructure projects with a focus on Azure Microsoft 365 and server technologies.
- Ensure project delivery is on time within budget and aligned with agreed scope.
- Anticipate risks manage changes and ensure smooth stakeholder communication.
Technical Oversight
- Oversee server build and migration projects ensuring standards and compliance.
- Work with scripting tools such as Bicep and Terraform (standard use not highly complex but requiring solid working knowledge).
- Guide technical teams while maintaining a balance between delivery and commercial efficiency.
Agile & Commercial Mindset
- Apply agile principles where suitable to maintain flexibility and responsiveness.
- Keep a sharp focus on commercial factors ensuring projects are financially viable and resource-efficient.
- Support presales by estimating effort identifying risks and aligning project scope with client needs.
Collaboration & Leadership
- Act as the single point of contact for clients and internal teams on assigned projects.
- Provide clear project documentation reporting and updates to stakeholders.
- Encourage a culture of continuous improvement within the Professional Services (PS) team.
Requirements
Experience & Skills
- 5 years of experience in IT infrastructure project management.
- Strong exposure to:
- Microsoft Azure and Microsoft 365
- Server technologies (builds migrations and administration)
- Scripting tools: Bicep and Terraform (working-level knowledge).
- Proven ability to manage projects independently.
- Strong commercial acumen with experience in budget and resource planning.
- Excellent communication problem-solving and stakeholder management skills.
Benefits
- Competitive salary and performance-linked incentives.
- Medical insurance provident fund and paid leave benefits.
- Career growth opportunities with global project exposure.
- Training and certifications on the latest technologies.
- A collaborative supportive work culture with employee well-being initiatives.
-Bachelor s Degree in Information Technology (or related technical discipline). -Freshers can be considered and it will be great in case of 1-3 years of relevant experience in L1 technical customer support (voice and email), with a strong customer interaction experience. -Passion to be a part of a hard-working and winning team. -Willing to work in a 24x7 environment and provide weekend coverage, if needed. -Ability to multitask in a fast-paced environment. -Excellent ability to learn and articulate software-related and technical concepts. -Strong active listening skills and excellent written and oral communication skills. -Excellent Customer Service Orientation. -Strong attention to detail when communicating with customers (verbal & written). -Ability to empathize with customers and convey confidence. -Expertise in working with Microsoft Excel. -Extensive Network knowledge. -Familiarity with Windows Server 2016/2019/2022. -Familiarity with cloud technologies like Office365, Google Suite, and Azure platform.
Education
UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT