Senior Sales Desk Specialist
Senior Sales Desk Specialist
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Job Description
Your Career
The Sr Sales Desk Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with the companys policies. This role provides high-level support to both internal and external sales teams to facilitate strong relationships and generate revenue for the company. This is a fast-paced role ideal for someone who is highly organized loves details and wants to exceed expectations. This position reports to the Sr. Director Sales Operations; based in Santa Clara Ca.
Your Impact
- Sits within the Sales Operations Organization to provide expert operational knowledge to Global Theater Sales Operations team members
- Review and rectify escalated customer satisfaction issues due to sales errors
- Interface closely with Sales Legal Finance Operations and Product Management teams to drive operational and process efficiencies
- Develop and document business requirements for new product launches including quoting design testing and field training
- Create and maintain required documentation and proactively identify improvement opportunities through sales processes and policies
- Monitor and enforce CRM and CPQ data integrity in support of the overall sales process
- Provide sales communication and education on current processes and best practices
- Answer pre and post sales questions from partners and internal sales teams
- Research inquiries and assist internal and external customers
- Actively support continuous process improvements relevant to the sales activities/functions
- Support the end-of-quarter sales effort by assisting the order desk team and approvals through intern processing
Qualifications :
Your Experience
- B.S. or equivalent degree
- 5 Years of experience
- Excellent written and verbal communication skills
- Detail oriented accurate and organized
- Previous hands-on experience with CRM () and ERP (SAP) is preferred
- Exposure to CPQ is preferred but not required
- Understanding of the end to end sales process
Additional Information :
The Team
Our sales operation team members support our sales account managers and systems engineers to assist in large organizations migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly enabling and empowering the teams across the world.
You support the sales team by providing research reports and craft and support systems and processes that enable the process of sales. Its a true partnership one built on building the best cybersecurity solutions for each individual client.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
