Operations Manager

Mumbai - India

Monthly Salary: AED 9000 - 9000

Experience Required: 5years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Black & Grey HR is partnering with a leading provider of precision machinery solutions designed for the jewelry manufacturing industry. Renowned for their technical innovation customer-centricity and operational excellence the company is looking to hire a dynamic Operations Manager to drive seamless business operations and enable sustainable growth.

The Operations Manager will be responsible for streamlining managing and optimizing day-to-day operations across multiple functions including Purchasing Inventory Service HR and IT/ERP (Zoho). The ideal candidate will bring a process-driven mindset strong leadership skills and the ability to translate operational efficiency into business success.

Key Responsibilities:

- Strategic Operational Management: Oversee and direct daily operations to ensure alignment with organizational objectives while maintaining cost-effectiveness and efficiency.

- Process Optimization & Automation: Identify operational bottlenecks introduce best practices leverage automation and drive continuous improvement initiatives to enhance productivity.

- Team Leadership & Development: Lead mentor and inspire cross-functional teams fostering a culture of accountability collaboration and high performance.

- Resource & Capacity Planning: Manage workforce allocation inventory levels and system infrastructure to support business expansion and operational demands.

- Compliance & Risk Management: Ensure strict adherence to regulatory standards internal policies and risk mitigation frameworks to safeguard the company s operations.

- Cross-functional Collaboration: Partner with Purchase Inventory Service HR Finance and IT teams to ensure smooth workflows effective problem resolution and unified objectives.

- Performance Measurement & Reporting: Develop KPIs dashboards and MIS reports to monitor operational performance and provide actionable insights to senior management.

- Customer Experience Enhancement: Work closely with service teams to improve turnaround times quality of delivery and overall client satisfaction.

Requirements

- Bachelor s degree in Business Administration Operations Management Supply Chain or a related field (MBA preferred).

- 8 12 years of progressive experience in operations management ideally within trading distribution or machinery-related industries.

- Hands-on experience managing multi-department operations and implementing ERP-driven workflows.

- Proven ability to lead and manage multi-functional teams effectively.

- Expertise in procurement inventory control service operations HR processes and ERP systems (preferably Zoho ERP).

- Strong analytical problem-solving and decision-making skills.

- Excellent communication stakeholder management and negotiation abilities.

- Adept at driving process standardization cost optimization and business scalability.

Benefits

- Attractive Salary Benefits

- Preferably a Bachelor s degree in Business, Marketing, Engineering, or related disciplines. - A proven track record in business development, sales, or marketing, coupled with an extensive network within the UAE s MEP consulting, lighting design, specifier, and real estate development communities. - Exceptional communication, negotiation, and relationship-building skills. - In-depth knowledge of LED lighting products and their diverse applications - A self-starter attitude, driven by results, and capable of autonomous work. - Familiarity with UAE construction and lighting industry norms and regulations.