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Day - 08 Hour (United States of America)
This is a Stanford Health Care job.A Brief OverviewThe Performance Improvement Project Manager manages small to medium sized performance improvement initiatives as well as the design development and implementation of Process Improvement Programs across the Hospital and is accountable for achieving excellence in these areas to create measureable sustainable change. This position also works with Performance Improvement Analysts on assignments and manages the analytic approach to meet project objectives.
LocationsStanford Health Care
What you will do- Analyzes operational and procedural problems and develops recommends and implements proposed solutions.
- Collaborates with operational leadership and manages process improvement programs that support various areas of the hospital
- Generates hypotheses analytic approaches and work plans for assigned work streams at the department and service level.
- Leads develops and manages Performance Improvement product offerings and department infrastructure.
- Monitors external trends and how they impact the hospital as well as provides external context to deliver enterprise and center of excellence solutions
- Monitors the impact and value of performance improvement programs and identifies continuous improvement opportunities.
- Provides leadership for improvement programs for departments and project team members by defining intent of programs and overseeing development deliverables to ensure project goals are met.
- Provides support and advice to Management engaged in transformation initiative throughout the hospital.
- Trains coaches and mentors department staff as well as other hospital employees as needed on Process Improvement principles and relevant tools
Education Qualifications- Bachelors degree in a work-related discipline/field from an accredited college or university
Experience Qualifications- Five (5) years of progressively responsible and directly related work experience in process improvement including Lean.
- Any combination of education and experience that would likely provide the required knowledge skills and abilities as well as possession of any required licenses or certifications is qualifying.
Required Knowledge Skills and Abilities- Ability to act as both a thought leader and operational expert around process and service transformation
- Ability to communicate effectively at all organizational levels and in situations requiring instructing persuading negotiating conflict resolution consulting and advising as well as flawless written communication
- Ability to establish and maintain effective relationships with widely diverse groups includingindividuals at all levels both within and outside the organization and gain their cooperation
- Ability to perform standard business math financial data and make simple projections
- Ability to plan organize motivate mentor direct and evaluate the work of others
- Ability to provide leadership and influence others
- Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships
- Knowledge of inpatient and clinic operations and how it relates to labor productivity
- Knowledge of Lean JIT Six Sigma and Flow Manufacturing techniques
- Knowledge of Microsoft Word Excel PowerPoint Visio Access Project and Outlook
- Knowledge of principles of business and management strategic planning leadership development and education techniques
Licenses and CertificationsThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.
You will do this by executing against our three experience pillars from the patient and familys perspective: - Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $55.85 - $74.00 per hour
The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.
Required Experience:
Manager