Federal Programs Analyst

Federal Programs Analyst

Office of Financial Aid

Exempt Regular 100% Full-Time Pay Grade 1.3

Stateside Hybrid

The Federal Program Analyst will perform various tasks to ensure federal program compliance with respect to awarding disbursement and reconciliation. This position will be responsible for evaluating discrepancies and troubleshooting transmission and disbursement issues within all programs managed by the Federal Program Operations unit including Federal Pell Grant Federal Direct Loan Institutional Grant and Private loan. The Federal Program Analyst will provide exceptional service to learners and parents by troubleshooting remedying and counseling on financial aid processes and eligibility requirements.

Must be able to meet and maintain access requirements for secure federal and/or state websites such as the National Student Loan Data System (NSLDS). Individuals cannot currently be in default on a student loan.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Analyze origination disbursement and final reconciliation transmissions and discrepancies within the federal direct loan federal Pell grant and private loan programs to retransmit and resolve discrepancies accurately.

• Process returned refunds and state cancelled checks in line with federal cash management rules.

• Review complex federal aid situations and assist other units within UMGC and/or outside the university with feasible solutions.

• Use ELM Resources to proactively certify and award private loans address delays in the receipt of funding resolve discrepancies and ensure disbursement of funds in line with the lenders requirements.

• Monitor Federal Program Operations unit PeopleSoft queries and other pertinent reports to proactively award PLUS loans address delays in processing of federal aid resolve inaccuracies with federal awards track disbursement of federal aid and ensure that basic eligibility requirements are met for the disbursement of federal direct loans and federal Pell grants.

• Provide exceptional service to learners and parents by troubleshooting remedying and counseling on financial aid processes and eligibility requirements.

• Identify areas of enhancement assist with revising and maintaining business process guides related to Federal Program Operations.

• Maintain current knowledge of Federal Title IV regulations state rules and institutional policies.

• Other job-related duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors Degree
• 4 years of experience and 1-2 years of experience in FA aid.

• Working knowledge of Title IV regulations and programs.

• Excellent level of attention to detail and accuracy.

• Excellent interpersonal verbal and written communication skills.

• Demonstrated experience with computerized office systems including but not limited to Microsoft Office applications such as Word Excel PowerPoint and Outlook.

• Demonstrated ability to prioritize and manage multiple administrative tasks with minimal oversight.

• Demonstrated experience providing customer service in a timely and proficient manner.

• Must be able to meet and maintain access requirements for secure federal and/or state websites such as the National Student Loan Data System (NSLDS).

PREFERRED EDUCATION EXPERIENCE:

• Professional experience working with non-traditional learners in a culturally diverse environment.
• In-depth knowledge of Title IV regulations as they pertain to federal Pell grant and direct loan programs.
• Functional experience with PeopleSoft and Sales Force.
• Proficient understanding of NSLDS and COD systems.

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion ancestry political affiliation or veteran status in employment educational programs and activities and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall based on disability be excluded from participation in or be denied the benefits of the services programs or activities of the University or be subjected to discrimination. For information about UMGCs Reasonable Workplace Accommodation Policy or to request an accommodation applicants/candidates can contact Employee Accommodations via email at.

Benefits Package Highlights:

• Generous Time Off:Enjoy 22 days of paid vacation 15 days of sick leave 3 personal days and 15 paid holidays (16 during general election years). For part-time employees time off rates will be prorated based on the number of hours worked.
• Comprehensive Health Coverage:Access to health care medical with vision dental and prescription plans for both individuals and families effective from the 1st of the month following your hire date.
• Insurance Options:Term Life Insurance Accidental Death and Dismemberment Insurance and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
• Flexible Spending Accounts:Available for medical and dependent care expenses.
• Retirement Plans:Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k) 403(b) 457(b) and various Roth options. The university does not provide matching funds.
• Tuition Remission:Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time) tuition remission benefits are prorated.

Hiring Range: