C2C Initiatives Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
We are looking for a dedicated C2C Associate to join our dynamic team. This role is ideal for individuals eager to work in a customer centric team developing projects and initiatives that will drive business growth and underlying business metrics. The successful candidate will be instrumental in building relationships and driving customer focus across various internal teams.
What you will Accomplish:
Scope develop and own recommendations that drive the C2C business performance. Be responsible for your ideas from inception to implementation in improving the selling experience.
Alongside the rest of the team; drive insights into the wider cross functional team & C2C leadership to help inform decisions. Regular read outs will be required.
Manage regular cadences to monitor report on and drive C2C business performance
Monitor competitor trends and work with the Global C2C team to coordinate these insights
Gain a deep understanding of C2C business performance through partnership with analytics and conduct your own analysis to complete business cases.
Collaborate with global marketing teams to drive on-site and email marketing efforts across team initiatives. Ensuring their timely completion and tracking their performance.
Collaborate with global business teams to drive testing of features/initiatives i.e initiatives that support listing completion and conversion
What you will bring:
Strong communication skills both written and verbal.
Capable of leading effective discussions to help cross functional teams reach a consensus and then lead on next steps
Team-oriented mindset with a willingness to learn and grow.
Customer obsession. Able to share compelling evidence and narratives to support ideas i.e features that our sellers want or areas we can improve our selling experience
Excellent organizational and analytical skills ability to work in a fast-paced environment
Detail-oriented organized and enjoys project management;
Curious enthusiastic and positive when approaching internal stakeholders and tasks
Strong skills in Excel and PowerPoint. Experience with writing SQL would be a plus.
Experience of selling online ( Vinted Facebook Depop etc)
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
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Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
TrueBays is a platform infusing technical excellence in organizations and businesses to catalyze their success and growth in a productive and efficient environment. Right from crafting customized IT solutions for our clients to deploying technology requirements in their premises, we h ... View more
