Software Engineer Co-Op
Software Engineer Co-Op
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Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety manufacturing and infrastructure sectors. Every single day we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorolas rich heritage in this space. Our solutions include broadband Push to Talk (PTT) multimedia messaging location based collaboration video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android iOS and Windows. Our backend software can be deployed On-Prem in private data centers or in a public cloud infrastructure.
Job Description
Software Engineer Co-Op position within the Unified Communications Tier 3 department is a cross-functional high-visibility role that works closely with Customers CMSO Offer Managers Sales and development teams to ensure that all the PTT Issues are resolved and the customers experience of using PTT service is positive seamless and satisfying.
Responsibilities:
Engineers will be responsible for aiding to keep the system up for all the mission critical systems deployed across the world.
Work closely with CMSO (customer facing teams) and Software Engineers/Testers to monitor and respond to various alerts/system performance follow up on issues raised and continually work to optimize and improve the performance security and reliability of our systems processes and technologies.
Engineers should be responsible to provide flexible timings for any ad-hoc support as required to satisfy the critical services agreed with the customer.
Conduct system analysis configuration management and improvements for system software performance availability and reliability
Able to troubleshoot complicated cross platform issues handling OS Networking Database in a cloud-based SaaS environment and handle live production incidents debug/troubleshoot application and infrastructure issues.
Document your system knowledge as you acquire it over time create runbooks and ensure critical system information is readily available to those who need it. At the end of the Co-Op term a proper handoff document is a must for others to pick it up.
Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually (Continuous improvement mindset across is a must!)
Requires daily in-office presence (Mandatory)
Engineers are required to participate in a 24/7 on-call rotation.
Good to have knowledge
Troubleshooting experience with Networking protocols
Experience using AI-powered tools (e.g. ChatGPT Microsoft Copilot) to improve productivity and automate routine tasks is a plus
Should have knowledge with ticketing tools like
Knowledge of any two Databases from (TimesTen Couch Base Gridgain MongoDB)
Knowledge of automation using Ansible
Strong knowledge of the ISO-OSI Networking Protocols (Layer3 to Layer7) - Switching Routing Load balancing and a base knowledge of TCP/IP and application protocols like HTTP/HTTPs and DNS.
Working knowledge with Linux (any of Unix flavors like CentOS RedHat) and shell commands such as bash editors like vim remote access like ssh.
Python programming working knowledge
Basic bash scripting skills
Working knowledge with database and skills like SQL query language is a must
Knowledge on any one of the public cloud platforms like AWS Azure and architectures like Microservices
Basic Requirements
Must be pursuing Masters Degree
Graduation date must occur on or after December 2026
Able to work full time (40 Hours a week)
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Employment Type
Full-Time
