Technical Support Engineer

Commsignia is a leading software and hardware provider on the emerging Vehicle-to-Vehicle and Vehicle-to-Infrastructure (V2X) communication market with a mission to increase traffic safety and efficiency on the road.
We are currently looking for a Technical Support Engineer which gives you a great opportunity to be a part of a growing team working with the biggest automotive and smart city customers.

What youll be doing:

• Deliver high-quality customer support across pre-sales implementation and post-sales (L2/L3)
• Provide consultative support: troubleshooting system testing and configuration advice
• Coordinate product deliveries and installations
• Maintain and improve internal support systems
• Advise customers on system design and engineering topics
• Investigate customer issues and document findings for Product Team
• Communicate Commsignias technical value to customers and partners
• Keep up-to-date knowledge of V2X systems
• Prepare and deliver technical trainings and presentations (mainly online)
• Support PoC implementations and occasionally Demo events
• Mentor intern
• Occasionally provide off-hours support (23 times/year pre-scheduled)

What makes you a great fit:

• 3 years of experience in a similar role
• Bachelors degree in CS IT EE or equivalent practical background
• Strong understanding of embedded systems and networks based on customer needs
• Experience with Linux/Unix system administration
• Proficient in Shell scripting and/or Python
• Familiarity with C/C development
• Willingness to travel internationally (1 trip/year)
• Excellent communication skills and proactive solution-oriented mindset
• Team player who can also work independently
• Fluent in English (spoken and written)
• Valid drivers license

Not required but awesome:

• Eagerness to learn new technologies and concepts
• Familiarity with OpenWRT or Yocto is a plus
• Experience using Jira Confluence and Git

What we offer you:

• Flexible service commitments to support your work
• Be part of the mobility revolution smart infrastructure & autonomous tech
• Grow professionally in a fast-paced tech-focused environment
• Flexible working hours to support work-life balance
• Private health insurance from day one
• Supportive and collaborative team culture
• Competitive compensation package
• Hybrid work with home office allowance (23 days/week)
• Regular team building events