Manager, Programs Office of Student Services (OSS)
Manager, Programs Office of Student Services (OSS)
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1 Vacancy
Job Description
Current Employees:
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The Program Manager leads the planning execution and delivery of program initiatives ensuring they align with organizational objectives. The Program Manager supports the daily administration of assigned programs within the department and assists with implementing initiatives effectively. The incumbent focuses on delivering quality programs to University faculty staff and other key stakeholders and acts as a point of contact for communication between leadership faculty students and staff.
DEPARTMENT ADDENDUM
Department Specific Functions
Oversees program operations for graduate and accelerated programs within the School of Nursing and Health Studies Office of Student Services (OSS).
Leads admission-related functions including coordination with NursingCAS faculty committees and University partners.
Manages the enrollment cycle for graduate and accelerated BSN students ensuring timely onboarding compliance and orientation activities.
Directs registration and advising support including enrollment monitoring degree progress tracking and resolution of academic and administrative holds.
Provides oversight for scholarship and fellowship application processes in collaboration with Associate Deans and Program Directors.
Represents the SONHS at recruitment events webinars and community outreach activities.
Maintains student records program databases and reporting systems to support program effectiveness and compliance.
Coordinates and leads career-related resources and events for graduate and accelerated students.
Supervises program staff student assistants and/or interns ensuring tasks are delegated and completed effectively.
Collaborates with leadership on process improvement initiatives leveraging data and student feedback to refine operations.
Updates Canelink with transfer credits and degree information for financial aid purposes
Oversees the follow-through on leaves of absence withdrawals and readmission requests by working closely with the Associate Deans Program Directors and Assistant Dean.
Facilitate changes to existing Plans of Study as students go off track and coordinates with the Assistant Dean to ensure tuition billing is correct
Works closely with the Executive Director and College Recruiter the OSS team and outside constituents to develop and host career-related resources and events for current students
Performs other duties as assigned
CORE QUALIFICATIONS
Department Specific Qualifications
Education:
Bachelors degree required; Masters degree in education health sciences or related field preferred.
Experience:
Minimum of 35 years of progressively responsible experience in higher education academic administration or student services.
Knowledge Skills and Attitudes:
Strong knowledge of program management principles higher education systems (e.g. NursingCAS CaneLink) and student lifecycle operations.
Proven ability to manage staff coordinate across units and build effective relationships with faculty administrators and external stakeholders.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
A8Required Experience:
Manager
Employment Type
Full-Time
