Operations Associate Co-op January 2026

Program Dates: January 5th 2026 - June 19th 2026

The base pay for this position is $23 per hour.

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).

At this time Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN.

Who We Are:

Wayfairs Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas production to the customers front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication analytical and cross-functional partnership skills.

What Youll Do:

• Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
• Work cross-functionally with a variety of teams across Operations
• Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation
• Create and deliver communication plans with external partners including suppliers logistics Wayfairs proprietary freight forwarding service (CastleGate Forwarding) and external 3rd party logistics companies (3PL)
• Assist team in day to day operations and find ways to improve process efficiency

What Youll Need:

Basic Qualifications:

• A student pursuing an undergraduate degree graduating between December 2026 - May 2029 in a relevant discipline (eg. Business Administration Operations Supply Chain/Logistics Economics Management)
• 3.0 GPA minimum
• Must be returning to the course of study following completion of the Co-op
• Ability to commit to working 40 hours/week (9am-5pm Monday-Friday) from January 5 to June 19 2026 in our Boston office
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications:

• Excellent communication both written and verbally
• Collaborative mindset that thrives as part of a team
• Data and process-oriented demonstrated ability to continuously learn new tools
• High attention to detail and proven ability to consider multiple priorities simultaneously
• Ability to navigate an environment of continuous improvement
• Ability to work through ambiguity in an evolving organization
• Drive to win and steer collaboration cross-functionally
• Strong comfort level and appetite to use AI in daily workflow
• Investment in the customer experience

Possible Team Placements Include:

CastleGate Forwarding

CastleGate Forwarding is a digital freight forwarding organization within Wayfairs broader CastleGate Logistics network. We offer a full suite of shipping services that aims to provide Wayfair suppliers with competitive and convenient logistics solutions.

Planning & Analytics

Wayfairs Planning & Analytics team consists of 5 interrelated teams: Forecasting & Replenishment Analytics Network Management Operations Analytics Operations Performance Management/Global Analytics Tech and Operations Research (OR). Together these teams deliver insights and support capability development that cuts across the other functional areas and helps us make better decisions across various time horizons and drive overall network performance/network outcomes. This includes for example: (a) driving operational planning and coordination across all functional areas for our order-to-delivery chain (b) shaping long-term strategy and network design (c) providing the single source of truth for performance across Operations and (d) applying advanced optimization techniques to enable automated yet high-quality operational decisions at scale.

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfairs e-commerce catalog of over 24 million products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery consideration and purchase on all of our stores and marketing channels by ensuring customers have complete accurate and relevant product information and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together these teams deliver on key merchandising goals.

Supplier Inventory Management

On the Supplier Inventory Management team we partner with thousands of suppliers to maximize customers experience. This means driving speed and availability through supplier inventory and positioning strategies leveraging both Wayfairs fulfillment services (CastleGate) as well as suppliers existing supply chains. On this team youll have a COO mindset and be responsible for individual supplier and category inventory strategy including integrating with Wayfairs e-comm and physical retail.

Why Youll Love Wayfair:

Throughout the Co-op Program we provide co-ops with the opportunity to engage in social and community building activities including:

• A calendar of events including social networking professional development and dialogue events with senior leaders
• Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback
• Skills-based training
• Coffee chat opportunities for co-ops to get to know one another

Purpose & Inclusion at Wayfair:
At Wayfair we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers ensuring Wayfair provides a fair and inclusive workplace experience for everyone.
Social Impact & Responsibility:
At Wayfair we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets such as collaborating with leading nonprofit organizations coordinating in-kind product donations empowering our employees to get involved through paid volunteer time off programs and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfairs broader mission of helping everyone anywhere create their sense of home.