Personal Injury Paralegal

Springs Law Group a high-performing and client-centered personal injury law firm in Colorado Springs is seeking anExperienced Pre-Litigation Personal Injury Paralegalto join our team. This role can be remote or hybrid offering flexibility while maintaining a tight-knit collaborative culture.

As a key member of our firm youll manage pre-litigation cases from start to finish using Filevine handle client onboarding and intake track and resolve liens organize medical records and bills and draft and send settlement opportunity letters (demands). More importantly youll develop real relationships with clients understanding their human stories beyond their paperwork.

Ideal candidates areself-starters with a strong command of personal injury case workup comfortable with direct client interaction and eager to contribute ideas to improve systems and processes. If youre looking for a drama-free high-accountability environment where your skills empathy and drive will be recognized and rewarded Springs Law Group is where youll thrive.

• Manage Pre-Litigation Case Files Oversee personal injury cases from intake to settlement using Filevine.
• Client Onboarding & Intake Guide new clients through the intake process with empathy professionalism and accuracy.
• Medical Records & Liens Request organize and track medical records bills and liens to ensure a complete case workup.
• Draft Settlement Opportunity Letters (Demands) Prepare and send high-quality settlement packages to insurance carriers and opposing counsel.
• Client Communication Maintain regular phone and written contact with clients to update them on case progress and support them through the process.
• Attorney Collaboration Partner with attorneys and other staff to develop case strategies and achieve the best outcomes.
• Continuous Improvement Identify and implement process improvements to increase efficiency and client satisfaction.

• Experience:Minimum 35 years as a personal injury paralegal with a focus on pre-litigation case workup.
• Technical Skills:Proven proficiency withFilevinecase management software.
• Case Workup Knowledge:Solid understanding of liens medical records intake/onboarding and drafting settlement opportunity letters (demands).
• Communication:Exceptional verbal and written communication skills including comfort making phone calls and speaking with clients providers and adjusters.
• Organization:Strong time management skills attention to detail and ability to handle multiple cases simultaneously without sacrificing quality.
• Self-Starter:Ability to work independently with minimal supervision while collaborating with attorneys and team members.
• Professionalism:High emotional intelligence empathy and commitment to a drama-free client-centered environment.
• Adaptability:Willingness to embrace change learn new processes and suggest improvements to increase efficiency and client satisfaction.