Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure high-quality interpretation and translation in over 80 languages for federal state and local agencies.
We are expanding our linguist team under a new USCIS contract and are seeking Full-Time Over-the-Phone Interpreters (OPI) with proven experience in professional interpretation and cultural communication.
Responsibilities
- Provide real-time interpretation over the phone for USCIS officers applicants and stakeholders.
- Accurately and confidentially interpret across immigration legal and administrative contexts.
- Adhere to USCIS protocols ethics and confidentiality standards.
- Handle scheduled and on-demand calls with professionalism.
- Support quality and compliance audits; participate in training.
- Maintain readiness for urgent or high-volume interpretation requests.
Qualifications
- Fluency in English and at least one target language (priority: Spanish Arabic Mandarin Russian Haitian Creole; rare languages encouraged).
- 2 years of professional interpreting experience (government legal or immigration settings preferred).
- Familiarity with interpreter ethics and standards (NCIHC ATA RID guidelines).
- Strong telephone communication skills; ability to remain impartial and accurate.
- Must be able to pass a Tier 3 or Tier 5 background investigation for USCIS clearance.
- U.S. Citizenship or permanent residency (required for clearance).
What We Offer
- Competitive full-time salary with health and benefits.
- Flexible remote work with secure telephonic systems.
- Ongoing training and professional development (trauma-informed interpreting USCIS terminology).
- Opportunity to support a mission-critical federal contract.
How to Apply
Submit the following:
- Resume / CV highlighting OPI experience.
- List of languages you interpret.
- Availability (shift preferences full-time commitment).
This is a remote position.
Compensation: $20.00 - $28.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh North Carolina providing innovative and quality-driven solutions in Staffing Language Services Consulting Janitorial and Employment Placement. As an ISO 9001 and ISO 17100 certified firm we serve government healthcare education and corporate clients with excellence efficiency and cultural competence. Our mission is to deliver tailored services that empower individuals strengthen organizations and create lasting impact in the communities we serve.
Replies within 24 hoursBenefits:Flexible scheduleOpportunity for advancementTraining & developmentAbout UsGlobal Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure high-quality int...
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure high-quality interpretation and translation in over 80 languages for federal state and local agencies.
We are expanding our linguist team under a new USCIS contract and are seeking Full-Time Over-the-Phone Interpreters (OPI) with proven experience in professional interpretation and cultural communication.
Responsibilities
- Provide real-time interpretation over the phone for USCIS officers applicants and stakeholders.
- Accurately and confidentially interpret across immigration legal and administrative contexts.
- Adhere to USCIS protocols ethics and confidentiality standards.
- Handle scheduled and on-demand calls with professionalism.
- Support quality and compliance audits; participate in training.
- Maintain readiness for urgent or high-volume interpretation requests.
Qualifications
- Fluency in English and at least one target language (priority: Spanish Arabic Mandarin Russian Haitian Creole; rare languages encouraged).
- 2 years of professional interpreting experience (government legal or immigration settings preferred).
- Familiarity with interpreter ethics and standards (NCIHC ATA RID guidelines).
- Strong telephone communication skills; ability to remain impartial and accurate.
- Must be able to pass a Tier 3 or Tier 5 background investigation for USCIS clearance.
- U.S. Citizenship or permanent residency (required for clearance).
What We Offer
- Competitive full-time salary with health and benefits.
- Flexible remote work with secure telephonic systems.
- Ongoing training and professional development (trauma-informed interpreting USCIS terminology).
- Opportunity to support a mission-critical federal contract.
How to Apply
Submit the following:
- Resume / CV highlighting OPI experience.
- List of languages you interpret.
- Availability (shift preferences full-time commitment).
This is a remote position.
Compensation: $20.00 - $28.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh North Carolina providing innovative and quality-driven solutions in Staffing Language Services Consulting Janitorial and Employment Placement. As an ISO 9001 and ISO 17100 certified firm we serve government healthcare education and corporate clients with excellence efficiency and cultural competence. Our mission is to deliver tailored services that empower individuals strengthen organizations and create lasting impact in the communities we serve.
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