Job Title: User Support Specialist-Expert (Onsite)
Location: Raleigh NC
Duration: 12 MonthJob Description:- General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation support and/or training for technology-based systems.
- Employees may provide support of hardware applications operating systems and networking.
- This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Skills:| Skill | Required/Desired | Amount | of Experience |
| Broad knowledge and skills from a range of technologies to address work assignments. | | 3 | Years |
| General knowledge of IT security principles | | 3 | Years |
| General knowledge of Microsoft OS and general productivity tools; MS Office SharePoint OneDrive OneNote Power BI and other general applications | | 3 | Years |
| Skilled customer service professional | | 3 | Years |
| Skilled IT consultant with ability to solve and/or prevent technical problems. | | 3 | Years |
| Ability to independently resolve routine and non-routine issues on software and/or hardware. | | 3 | Years |
| Ability to organize and follow complex and/or detailed technical procedures. | | 3 | Years |
| Ability to solve unexpected problems associated with projects and daily work. | | 3 | Years |
Required Experience:
Senior IC
Job Title: User Support Specialist-Expert (Onsite)Location: Raleigh NCDuration: 12 MonthJob Description:General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation support and/or training for technology-based systems. Employees may provide support ...
Job Title: User Support Specialist-Expert (Onsite)
Location: Raleigh NC
Duration: 12 MonthJob Description:- General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation support and/or training for technology-based systems.
- Employees may provide support of hardware applications operating systems and networking.
- This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Skills:| Skill | Required/Desired | Amount | of Experience |
| Broad knowledge and skills from a range of technologies to address work assignments. | | 3 | Years |
| General knowledge of IT security principles | | 3 | Years |
| General knowledge of Microsoft OS and general productivity tools; MS Office SharePoint OneDrive OneNote Power BI and other general applications | | 3 | Years |
| Skilled customer service professional | | 3 | Years |
| Skilled IT consultant with ability to solve and/or prevent technical problems. | | 3 | Years |
| Ability to independently resolve routine and non-routine issues on software and/or hardware. | | 3 | Years |
| Ability to organize and follow complex and/or detailed technical procedures. | | 3 | Years |
| Ability to solve unexpected problems associated with projects and daily work. | | 3 | Years |
Required Experience:
Senior IC
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