drjobs User Support Specialist-Expert (Onsite)

User Support Specialist-Expert (Onsite)

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1 Vacancy
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Job Location drjobs

Raleigh - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: User Support Specialist-Expert (Onsite)
Location: Raleigh NC
Duration:
12 Month


Job Description:
  • General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation support and/or training for technology-based systems.
  • Employees may provide support of hardware applications operating systems and networking.
  • This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skills:
SkillRequired/DesiredAmountof ExperienceBroad knowledge and skills from a range of technologies to address work assignments.3YearsGeneral knowledge of IT security principles3YearsGeneral knowledge of Microsoft OS and general productivity tools; MS Office SharePoint OneDrive OneNote Power BI and other general applications3YearsSkilled customer service professional3YearsSkilled IT consultant with ability to solve and/or prevent technical problems.3YearsAbility to independently resolve routine and non-routine issues on software and/or hardware.3YearsAbility to organize and follow complex and/or detailed technical procedures.3YearsAbility to solve unexpected problems associated with projects and daily work.3Years

Required Experience:

Senior IC

Employment Type

Contract

Company Industry

About Company

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