Employment Type:Part-Time Permanent
Work Hours:28 hours per week
Salary:$44646 prorated annually (Level 6) plus comprehensive benefits
Location:Toronto Ontario
Internal Application Deadline:Monday September 29 2025
External Application Deadline:Wednesday October 1 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans intersex non-binary agender and/or Two-Spirit. We encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.
As a specialist in the area of trauma support the Part-Time Shelter Support Worker- Awake Overnight Worker works within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression. They act as a resource to staff and clients and is responsible for providing a full range of services which includes crisis counselling and the development implementation and evaluation of workshops.ABOUT YWCA TORONTO WOMENS SHELTER
YWCA Womens Shelter has been in operation since 1991. The shelter provides safe and secure emergency shelter for women gender-diverse people and their children who are fleeing violence. YWCA Womens Shelter is staffed 24 hours a day and can welcome up to 11 families at one time in its 33 bed addition to shelter women gender-diverse people and their children are provided with food clothing diapers and assistance with efforts to obtain housing Social Assistance medical and legal help. Staff which have expertise in numerous areas (i.e. job readiness advocacy housing parenting effects of violence on women gender-diverse people and their children) are available to work with women and gender-diverse people as they begin to establish lives that are free from violence.KEY RESPONSIBILITIES
- Applies knowledge of the issues of trauma and the dynamics of woman abuse and homelessness to develop and implement effective support strategies;
- Uses mediation and counselling skills to maintain a co-operative supportive and productive house environment
- Provides case management support services to residents;
- Develops implements and evaluates psycho-educational and mutual-aid groups that address clients trauma issues as well as women abuse issues;
- Provides information and referrals;
- Applies knowledge stays current and demonstrates skills in the area of trauma support and acts as a resource to staff and clients
- Conducts assessments and identifies clients trauma issues
- Develops safety plans with clients and provides crisis intervention and counselling for women and their children
- Participates in supervisory meetings;
- Engages with the staff team in reflective practice to ensure the development and implementation of quality programs and services
- Ensures that residents are aware of and understand house practices and procedures
- Shares on call duties
- Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto
- Participates in supervisory meetings
QUALIFICATIONS
- In-depth knowledge of an academic discipline normally acquired through completion of a clinically supervised undergraduate degree (e.g. BSW) (Cases for Equivalency will be considered);
- Completion of workshops and courses pertaining to trauma;
- 1 to 3 years experience in counselling and mutual-aid group work focused on trauma issues with clients at risk;
- Working knowledge of harm reduction principles and practice;
- Knowledge of community resources and supports focused on trauma;
- In depth knowledge of the dynamics of woman abuse and trauma;
- Demonstrated experience in the development delivery and evaluation of workshops and groups;
- Experience delivering culturally sensitive services in a multicultural environment;
- Excellent communication and interpersonal skills;
- Knowledge and understanding of mental health issues advocacy refugee and immigration issues child development and parenting;
- Certificate in trauma counselling would be an asset;
- Knowledge of a second language and/or culture would be an asset.
Note: Employees must remain awake and alert throughout the shift to ensure a supportive environmentWhat we offer:- Comprehensive Medical Vision and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Multi-Sector Pension Plan: Employers contribution of 5.75% and Employee Contribution of 3.25%
- Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants this position is not secondable.Posting Date: September 19 2025YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
Required Experience:
Junior IC
Employment Type:Part-Time PermanentWork Hours:28 hours per weekSalary:$44646 prorated annually (Level 6) plus comprehensive benefitsLocation:Toronto OntarioInternal Application Deadline:Monday September 29 2025External Application Deadline:Wednesday October 1 2025 JOIN OUR TEAMYWCA Toronto strives t...
Employment Type:Part-Time Permanent
Work Hours:28 hours per week
Salary:$44646 prorated annually (Level 6) plus comprehensive benefits
Location:Toronto Ontario
Internal Application Deadline:Monday September 29 2025
External Application Deadline:Wednesday October 1 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans intersex non-binary agender and/or Two-Spirit. We encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.
As a specialist in the area of trauma support the Part-Time Shelter Support Worker- Awake Overnight Worker works within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression. They act as a resource to staff and clients and is responsible for providing a full range of services which includes crisis counselling and the development implementation and evaluation of workshops.ABOUT YWCA TORONTO WOMENS SHELTER
YWCA Womens Shelter has been in operation since 1991. The shelter provides safe and secure emergency shelter for women gender-diverse people and their children who are fleeing violence. YWCA Womens Shelter is staffed 24 hours a day and can welcome up to 11 families at one time in its 33 bed addition to shelter women gender-diverse people and their children are provided with food clothing diapers and assistance with efforts to obtain housing Social Assistance medical and legal help. Staff which have expertise in numerous areas (i.e. job readiness advocacy housing parenting effects of violence on women gender-diverse people and their children) are available to work with women and gender-diverse people as they begin to establish lives that are free from violence.KEY RESPONSIBILITIES
- Applies knowledge of the issues of trauma and the dynamics of woman abuse and homelessness to develop and implement effective support strategies;
- Uses mediation and counselling skills to maintain a co-operative supportive and productive house environment
- Provides case management support services to residents;
- Develops implements and evaluates psycho-educational and mutual-aid groups that address clients trauma issues as well as women abuse issues;
- Provides information and referrals;
- Applies knowledge stays current and demonstrates skills in the area of trauma support and acts as a resource to staff and clients
- Conducts assessments and identifies clients trauma issues
- Develops safety plans with clients and provides crisis intervention and counselling for women and their children
- Participates in supervisory meetings;
- Engages with the staff team in reflective practice to ensure the development and implementation of quality programs and services
- Ensures that residents are aware of and understand house practices and procedures
- Shares on call duties
- Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto
- Participates in supervisory meetings
QUALIFICATIONS
- In-depth knowledge of an academic discipline normally acquired through completion of a clinically supervised undergraduate degree (e.g. BSW) (Cases for Equivalency will be considered);
- Completion of workshops and courses pertaining to trauma;
- 1 to 3 years experience in counselling and mutual-aid group work focused on trauma issues with clients at risk;
- Working knowledge of harm reduction principles and practice;
- Knowledge of community resources and supports focused on trauma;
- In depth knowledge of the dynamics of woman abuse and trauma;
- Demonstrated experience in the development delivery and evaluation of workshops and groups;
- Experience delivering culturally sensitive services in a multicultural environment;
- Excellent communication and interpersonal skills;
- Knowledge and understanding of mental health issues advocacy refugee and immigration issues child development and parenting;
- Certificate in trauma counselling would be an asset;
- Knowledge of a second language and/or culture would be an asset.
Note: Employees must remain awake and alert throughout the shift to ensure a supportive environmentWhat we offer:- Comprehensive Medical Vision and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Multi-Sector Pension Plan: Employers contribution of 5.75% and Employee Contribution of 3.25%
- Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants this position is not secondable.Posting Date: September 19 2025YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
Required Experience:
Junior IC
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