Patient Service Representative Addiction Medicine
Patient Service Representative Addiction Medicine
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
Patient Service Representatives (PSRs) are the foundation of MaineGeneral Health practices. They serve as advocates access specialists and coordinatorsmaking sure patients families and medical staff get the support they this role youll build meaningful relationships while guiding people through important moments in their lives.Great PSRs come from many backgrounds from customer service and education to medical offices and retail. What matters most is empathy adaptability and a commitment to service.
Your days will be busy and rewarding: scheduling appointments gathering insurance information maintaining records and coordinating between patients and providers. This role calls for multitasking computer skills and clear communication.
At MaineGeneral PSRs have opportunities to grow explore new specialties and advance their careerswhile helping us expand the care we provide to our community.
Job Description:
In this role you will:
Greet patients answer phones and provide clerical support to clinical departments.
Schedule appointments using computerized scheduling programs.
Verify insurance benefits obtain authorizations as needed and collect required payments including co-pays or deductibles referring patients to financial counselors when appropriate.
Ensure that demographic billing and clinical information is collected and accurately entered into the registration system in a timely manner.
Facilitate communication between patients providers and departments such as the lab helping to keep care connected and seamless.
Scheduled Weekly Hours:
32Scheduled Work Shift:
Day (United States of America)Job Exempt:
NoBenefits:
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
- We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
- Employees have access to industry-leading leave for new parents.
- A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.
Emotional Wellness:
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
- An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
- Tuition Reimbursement is available to all employees to further develop skills and career.
- We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.
- We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .
Required Experience:
Unclear Seniority
Employment Type
Part-Time
