Intake Coordinator
Intake Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking an Intake Coordinator to join our BPA team in Vaughan.
If you have a keen interest in health wellness and disability management have a desire to make a difference and enjoy working in a team environment we encourage you to apply and take on the challenge.
As an Intake Coordinator you will act as the initial point of contact for all clients seeking assistance on matters relating to health and disability. You will confirm eligibility coordinate referrals and guide the client through the application process while working alongside a team of disability management professionals.
The Intake Coordinator will:
- Receive all incoming inquiries and correspondence related to disability benefits and services
- Confirm client eligibility to benefits and services
- Explain the application processes
- Receive and reviewing applications for completeness
- Create and maintaining case records within our claims database
Assign new cases internally or coordinating internal or external referrals appropriately
To be successful as an Intake Coordinator with BPA you will need:
- Strong customer service focus
- Excellent interpersonal skills and ability to build relationships with clients
- To be highly organized with strong attention to detail
- The ability to prioritize and multi-task in a fast-paced environment
- The ability to maintain a high degree of confidentiality in handling confidential medical information
- Excellent written and verbal communication skills
- Demonstrated ability to effectively manage and resolve conflict
- Excellent written and verbal communication skills
- Computer literacy MS Word Excel Outlook etc.
All-star candidates will have:
- Fluency in English and one of Portuguese or Spanish
- Post-secondary education or diploma in a medical or health-related discipline; or a minimum two years experience in a medical benefits administration or claims setting
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits retirement wealth wellness and human resource solutions. Our experts and solutions serve over 20000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees members and stakeholders.
About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members businesses and trusts in the local communities in which they live and operate.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to
Required Experience:
IC
Employment Type
Full-Time
