Admissions Coordinator AM Shift
Admissions Coordinator AM Shift
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Job Description
Overview
Starting Hourly Pay: $24.00/hour (Full Time)
Work Options: Hybrid
Schedule Options: Monday Friday 7:00 AM 3:00 PM (Arizona Time)
Location Requirement:Must reside in Arizona.
At Embark Behavioral Health were on a mission to help families healand were looking for a high-performing Admissions Coordinator with strong sales skills to join our growing team. This is your chance to combine empathy with persuasion to help families navigate the life-changing decision to seek treatment.
Responsibilities
- Serve as the initial sales touchpoint converting inbound leads into clients through persuasive empathetic communication.
- Conduct discovery calls to assess needs and present Embarks treatment options as tailored solutions.
- Drive conversion by proactively following up with leads and managing the full admissions pipelinefrom inquiry to intake.
- Use CRM software (Salesforce) to track sales activity ensure lead follow-up and maintain pipeline integrity.
- Collaborate with internal teams (clinical insurance intake) to ensure a seamless high-converting client journey.
- Address objections and overcome barriers to care using strategic problem-solving and sales techniques.
- Exceed daily/weekly KPIs for calls follow-ups and conversionsyour success directly impacts lives and revenue.
Qualifications
- 12 years of experience in sales inside sales customer service call center or admissions role (bonus if in healthcare SaaS or medical sales).
- Proven phone sales and relationship-building skillsempathetic yet persuasive.
- Comfort handling sensitive conversations with professionalism and urgency.
- High school diploma or G.E.D required; associate or bachelors degree in psychology social work criminal justice or related field preferred.
- Strong working knowledge of insurance benefits and verification is highly desirable.
- Proficient in CRM systems (Salesforce preferred) and general tech tools; fast learner.
Benefits
- Medical Dental & Vision Insurance Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
- Paid Parental Leave Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
- Life & Disability Coverage Company-paid life AD&D and long-term disability; voluntary life and optional short-term disability available.
- 401(k) with Company Match Retirement savings with matching contributions after eligibility period.
- PTO & Holidays Competitive PTO accrual plans and paid holidays throughout the year.
- Employee Assistance Program (EAP) Free confidential support for lifes challenges.
Embark is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence diversity of viewpoints and experiences and relevance in a global society.
Embark does not discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information marital status veteran status or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.
Required Experience:
IC
Employment Type
Full-Time
