VP, Financial Lines Service Leader

Strategic and Operational Leadership

• Collaborate with senior and regional management across Financial Lines to ensure key business priorities are supported with clear tactical plans.
• Establish and nurture high-level relationships with business partners acting as a strategic advisor on service operations and influencing decision-making processes.
• Design and implement comprehensive strategic plans to optimize business services across regions leveraging data-driven insights to enhance efficiency and effectiveness in core areas.
• Build and lead the execution of strategic and tactical plans that enhance service outcomes and maximize the development of targeted business across Financial Lines.
• Make key strategic decisions by utilizing data management tools production measures service indicators and other key metrics.

People / Performance Management:

• Ensure adequate staffing levels at all times by proactively assessing workforce needs and aligning resources to meet organizational demands.
• Develop and implement a strategic plan to retain high-potential employees and foster long-term growth.
• Provide coaching and development to employees by offering clarity direction and support to enhance skills knowledge and behaviors for overall success and positive engagement.
• Deliver regular results-oriented feedback aligned with organizational and individual goals.

Process Management

• Assess and refine regional processes to drive transformative improvements and maximize operational efficiency.
• Leverage data-driven insights to proactively manage metrics fostering a high-performance work environment that significantly boosts underwriting capacity and productivity.
• Oversee and optimize team workload distribution to ensure strategic resource allocation and peak operational performance.
• Ensure rigorous compliance with workflows and procedures seamlessly aligning with corporate and branch strategies to achieve strategic objectives.
• Identify and capitalize on automation opportunities to revolutionize processes minimize manual tasks and substantially enhance overall operational efficiency.

• At least 10 years of Operations Management experience in insurance. Experience with D&O E&O and Cyber a plus
• Proven track record in leading coaching and nurturing talent with advanced competencies in results orientation customer focus teamwork collaboration and communication.
• Outstanding communication and interpersonal skills with a strong ability to manage processes and foster collaboration across teams.
• Proven ability to successfully manage and lead large teams ensuring alignment with organizational goals and fostering a high-performance culture.
• Anticipated overnight travel of 10-15%

The pay range for the role is $20000. to $250000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.