Senior Manager, Product Management Developer Experience

Capital One is a high-tech company a scientific laboratory and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas fostering collaboration and delivering great experiences for our customers. Developer Experience (DE) is at the heart of our approach. Developer Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space we are exploring ways that Generative AI can enhance our software delivery tools that run critical business functions like mobile and online experiences for Capital One customers. These business critical tools for Capital Ones 1800 software development teams enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital Ones mission to change banking for good!

As a Product Manager on the Developer Experience (DevX) Product team you will be part of the Developer Experience team designing and delivering best-in-class managed developer tools that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will explore new product opportunities. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive reliable automated secure adaptable and fast. Were passionate about building platform software for the next generation of developers at Capital One and are looking for someone excited to build managed compute solutions at scale.

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

Successful candidates will also demonstrate:

• Technical knowledge and depth necessary to propose and influence new product and feature ideas especially in the space of developer tooling and their role in connecting the dots for a large enterprise

• Experience translating business strategy and analysis into consumer facing digital products

• Experience developing tools for CI/CD and DevOps

• Strong ability to work with key stakeholders within the organization to understand dependencies and prioritize customer needs

• Preparing strategic roadmaps and communicate it to Leadership and other stakeholders

• Experience delivering products against plan in a fast-paced multi-disciplined distributed-responsibility and often ambiguous environment

• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

• Strong work ethic as a team player and a willingness to roll up ones sleeves to get the job done

Responsibilities:

• Engaging all stakeholders (Engineers SDLC Architecture Risk and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities defining product features and working closely with development teams to get those features incorporated

• Interaction with Engineers and understand the technical language to articulate the requirements

• Drive the product management practice within the organization defining expectations and commitments

• Operationalizing product metrics for the products you own and building the business case for new investment

• Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

We want you if you are:

• Human Centered. Youll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product. Youll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.

• Business Focused. Youll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful. Youll define KPIs for your product and will be responsible for measuring and tracking those measures with an eye to adjusting and refining your roadmap as the data dictates.

• Technology Driven. Youll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business. Youll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure youre using the best tool for the job

• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership. Youll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams. Youll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.

Basic Qualifications:

• At least 5 years of experience working in Product Management

• Currently has or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelors Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field)

  • A Masters Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

• 2 years of software development experience or building developer tools

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).