Product Ops Manager Measurement
Product Ops Manager Measurement
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$ 87000 - 156000
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at us:
As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are and we invest in the places we collectively live work and play. We prioritize relationships fuel and develop talent by creating growth opportunities and succeed as one Target team. Our purpose is ingrained in who we are what we value and how we work. Its how we care grow and win together.
As a Products Ops Manager - Product Support you will serve as a trusted enabler of product experience and support. This evolved role goes beyond traditional ProductOpstimely accurate and seamless support that empower both clients and team members to succeed.
In this role you will connect Product Engineering Support and Clients by ensuring systems are configured workflows are efficient and knowledge is always current. You will integrate human expertise with AI-driven insights to deliver scalable responsive and proactive user experiences. Beyond immediate support you will play a critical role in representing user feedback. By advocating for user needs and improving feature rollout experiences.
Your core responsibilities include:
Product Systems Administration: Manage access configuration and operations of internal tools; troubleshoot system issues; and apply AI to detect anomalies recommend optimizations and automate tasks.
Support (L1 & L2): Provide frontline support for internal users and clients triaging technical issues to Product Management Engineering as needed while leveraging AI for intelligent ticket routing sentiment analysis and suggested responses.
Knowledge Management: Create maintain and optimize knowledge articles to ensure documentation is accurate updated and user-friendly. Use AI to dynamically generate translate and validate content.
Client & Stakeholder Enablement: Support onboarding training and communication for new features or tools translating product capabilities into practical use cases and workflows and deploying AI-powered personalized onboarding journeys.
Experience Advocacy: Represent user needs and feedback within the product lifecycle analyze user behavior with AI identify friction points and advocate for proactive improvements to ensure seamless feature rollouts and adoption.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
- 3-5 years of experience with technical support teams
- Bachelors degree
- Strong communication skills need to communicate technical issues to business-facing teams (internally and externally)
- Data analyst background a plus
- Ability to problem-solve and prioritize tickets
- Project Management experience a plus
- Data analyst background a plus
- Media effectiveness background a plus
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Application deadline is : 10/10/2025Required Experience:
Manager
Employment Type
Full-Time
