Senior Software Engineer Frontend
Senior Software Engineer Frontend
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys is a leader in the customer experience management industry enabling organizations to create lasting relationships with customers increase satisfaction and boost operational efficiency. We accomplish this with an AI-driven cloud-based platform to help our customers deliver seamless personalized and intelligent interactions across many communication channels. The Genesys engineering team encourages a culture of learning personal growth and inclusivity. Youll have an opportunity to work on massive-scale systems cutting-edge technologies and solve complex problems.
Are you a passionatefrontend engineerwho loves building high-quality modern web applications Do you thrive in a fast-moving environment where clean code great UX and real impact come together
Join us atGenesys where youll help power the industrys leadingcloud-based contact center platformused by thousands of businesses around the world.
What Youll Be Working On:
Youll be part of theACT team (Agent Configuration Tools) building out powerful configuration tools used by admins to manage agents and user behavior within Genesys Cloud.
- Develop clean scalable and composable frontend applications usingTypeScriptJavaScript and modern frameworks likeReact
- Modernize existing legacy UIs into fast user-friendly SPAs
- Contribute to ourdesign system component libraries andfrontend architecture
- Write testable maintainable code and contribute tounit integration and E2E test coverage
- Collaborate closely with product design backend and QA in an agile autonomous squad
What Were Looking For:
- Were looking for someone who is bothtechnically stronganduser-focused with a passion for frontend development:
- Solid experiencewith modernJavaScriptandTypeScript
- Expertise inSPA frameworks(React Vue Angular etc.)
- Strong grasp ofHTMLCSS and browser fundamentals
- Experience with modern tooling (e.g.ViteWebpack)
- Familiar with testing frameworks and a strong belief inquality-first development
- Comfortable withGitand collaborative development workflows
- Curious collaborative and always learning
Why Youll Love Working Here:
- Work on amodern tech stackwith real autonomy and impact
- Join atight-knit talented and supportive engineering team
- Be part of a company with aglobal presenceandcustomer-first mindset
- Enjoy aflexible working culture open time-off policy and strongwork-life balance
- Access to learning resources internal tech talks mentorship and career progression
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Employment Type
Full-Time
