Sr. Network Infrastructure & Operations Engineer

Job Description:

Rakuten International is a division of Rakuten Group Inc. a Japanese global technology leader in services that empower individuals communities businesses and society. Headquartered in San Mateo California with more than 4000 employees worldwide the Rakuten International business portfolio includes market leaders in e-commerce digital marketing advertising communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Job Summary:

Rakuten is seeking a seasoned Senior Network Infrastructure & Operations Engineer to lead the design deployment and lifecycle management of our global cloud infrastructure. This role combines deep technical expertise with operational leadership driving automation connectivity and resilience across data centers and public cloud platforms. Youll be instrumental in shaping next-generation network services mentoring engineers and collaborating across teams and vendors to elevate infrastructure capabilities.

Key Responsibilities:

• Lead the build and operation of cloud infrastructure systems platforms and networks
• Oversee release management patching upgrades and version control across hybrid environments
• Architect and implement infrastructure automation for Linux and networking stacks
• Drive CI/CD practices using Jenkins Git workflows and infrastructure-as-code principles
• Spearhead infrastructure refreshes and build-outs across data centers and public clouds
• Design and deploy next-gen cloud networking and connectivity solutions for scale and performance
• Manage strategic initiatives with support from senior staff and cross-functional leads
• Ensure alignment with business goals timelines and compliance standards
• Lead incident reviews and operational support efforts in partnership with vendors and partners
• Establish best practices for monitoring troubleshooting and continuous improvement
• Mentor junior engineers and peers providing technical guidance career development support and fostering a culture of learning and ownership
• Must participate in 24x7 on call rotation 1 week on-call shifts

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strategic thinker with a bias for action and continuous improvement
• Excellent communicator with experience translating technical insights for executive audiences
• Familiarity with vendor management and multi-region infrastructure operations
• Passion for mentorship and team development with a track record of elevating others
• Expertise in Linux systems cloud networking and automation frameworks
• Proficiency with CI/CD tools (Jenkins Git) and infrastructure-as-code (Terraform Ansible)
• Strong understanding of hybrid cloud architectures and connectivity models
• Proven ability to lead projects and mentor technical teams

Minimum Requirements:

• Bachelors degree in computer science
• 7 years in network infrastructure engineering with cloud and data center experience

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge set clear goals and engage your team

At the time of posting Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors including the skills qualifications and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus health vision dental insurance 401k matching PTO Volunteer Time Off (VTO) and other employee benefits as the company implements.